Harnish Chapaneri
Recruitment
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About
Personal Profile An enthusiastic, ambitious, and dedicated professional driven to achieve excellence in every task. Committed to personal and professional growth, adept at adapting to new environments with a positive outlook. A natural leader fostering teamwork to deliver consistent, impactful results. Thrives on challenges and sees opportunities in every situation.
Key Skills
- IT Skills: Proficient in Microsoft Office (Word, PowerPoint, Excel – Data Entry/Pivot Tables).
- Teamwork: Skilled in problem-solving, capable of leading and supporting teams with a solutions-oriented approach.
- Cash Handling: Experienced in managing both small and large amounts of cash.
- Communication: Excellent interpersonal skills honed through customer care roles, adept in face-to-face and telephone interactions.
- Creativity: Innovative thinker with the ability to devise unconventional solutions.
Experience
Professional Experience
JCS Livestock
Nov 2024 to Present
- Responsible for customs clearance of live animals using the Sequoia customs system, ensuring compliance with all relevant import regulations.
- Ensured the safety, welfare, and proper handling of animals arriving in the UK, coordinating care and transportation to their final destinations.
- Prepared and uploaded pre-alerts to the Boxtop database, maintaining accurate and up-to-date shipment records.
- Communicated regularly with animal facilities including Animal Aircare and the Heathrow Animal Reception Centre to coordinate safe and timely arrivals.
- Submitted documentation to regulatory authorities such as APHA (Animal and Plant Health Agency) for pre-arrival checks.
- Uploaded commercial animal arrivals to the IPAFFS system, generating CHEDA numbers in line with import protocols.
- Assisted in the delivery of exotic zoo animals, including leopards and gorillas, to zoological institutions across the UK.
- Liaised with customers, offering guidance on transportation procedures, providing reassurance, and handling payments via phone and email.
Mitie Care & Custody, Heathrow IRC
Nov 2023 - Present
- Ensured safety and wellbeing of residents from diverse backgrounds, including those who have experienced significant hardships.
- Responded to emergency calls (First Response Team) promptly and effectively within the facility.
- Met residents' basic needs in compliance with home office standards, including clothing, sanitary, and dietary requirements.
- Managed physical interventions when necessary to maintain safety (Use of force).
- Built rapport with residents to facilitate effective communication.
- Maintained up-to-date paperwork for residents requiring additional support.
Hawk Training
Oct 2022 - June 2023
- Enrolled learners onto apprenticeship programs, ensuring compliance with ESFA standards.
- Conducted thorough candidate screenings and identified learning gaps using IAG and KSB.
- Provided support to learners with Additional Learning Needs, creating tailored support plans.
- Represented Hawk Training at events to promote apprenticeships.
- Supported colleagues to ensure accurate funding and qualifications allocation.
Repairs and Minor Works Administrator
Coalo
Oct 2020 - Sep 2022
- Managed frontline operatives for responsive repairs.
- Handled queries from social housing residents, ensuring satisfaction and further assistance as needed.
- Maintained financial records on various databases.
Education
Spear Programme, Hammersmith
Jun 2018 - Aug 2018
- Developed communication, customer service, and teamwork skills.
- Delivered presentations and networked with professionals.
Sept 2016 - Jul 2017
British & Irish Institute Of Modern Music (BIMM), Fulham
Sept 2014 - Jul 2015
- Studied Music Performance.
Sept 2013 - Jul 2014
Richmond Upon Thames College, Richmond
Sept 2012 - Jul 2013
- Level 3 Diploma in Music Performance.
Feb 2008 - Jul 2012
- GCSEs: 9 subjects, A* to D including Maths and English (both C).