Harnish Chapaneri

Recruitment

Talent

Feltham, Hounslow, Greater LondonMember since 24 November 2025

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About

Personal Profile An enthusiastic, ambitious, and dedicated professional driven to achieve excellence in every task. Committed to personal and professional growth, adept at adapting to new environments with a positive outlook. A natural leader fostering teamwork to deliver consistent, impactful results. Thrives on challenges and sees opportunities in every situation.

Key Skills

IT Skills: Proficient in Microsoft Office (Word, PowerPoint, Excel – Data Entry/Pivot Tables).
Teamwork: Skilled in problem-solving, capable of leading and supporting teams with a solutions-oriented approach.
Cash Handling: Experienced in managing both small and large amounts of cash.
Communication: Excellent interpersonal skills honed through customer care roles, adept in face-to-face and telephone interactions.
Creativity: Innovative thinker with the ability to devise unconventional solutions.

Experience

Professional Experience

JCS Livestock

Nov 2024 to Present

Responsible for customs clearance of live animals using the Sequoia customs system, ensuring compliance with all relevant import regulations.
Ensured the safety, welfare, and proper handling of animals arriving in the UK, coordinating care and transportation to their final destinations.
Prepared and uploaded pre-alerts to the Boxtop database, maintaining accurate and up-to-date shipment records.
Communicated regularly with animal facilities including Animal Aircare and the Heathrow Animal Reception Centre to coordinate safe and timely arrivals.
Submitted documentation to regulatory authorities such as APHA (Animal and Plant Health Agency) for pre-arrival checks.
Uploaded commercial animal arrivals to the IPAFFS system, generating CHEDA numbers in line with import protocols.
Assisted in the delivery of exotic zoo animals, including leopards and gorillas, to zoological institutions across the UK.

Adhered to strict guidelines for the importation of animals in accordance with CITES (Convention on International Trade in Endangered Species) regulations.

Liaised with customers, offering guidance on transportation procedures, providing reassurance, and handling payments via phone and email.

Detention Custody Officer (DCO)

Mitie Care & Custody, Heathrow IRC

Nov 2023 - Present

Ensured safety and wellbeing of residents from diverse backgrounds, including those who have experienced significant hardships.
Responded to emergency calls (First Response Team) promptly and effectively within the facility.
Met residents' basic needs in compliance with home office standards, including clothing, sanitary, and dietary requirements.
Managed physical interventions when necessary to maintain safety (Use of force).
Built rapport with residents to facilitate effective communication.
Maintained up-to-date paperwork for residents requiring additional support.

Apprenticeship Enrolment Advisor

Hawk Training

Oct 2022 - June 2023

Enrolled learners onto apprenticeship programs, ensuring compliance with ESFA standards.
Conducted thorough candidate screenings and identified learning gaps using IAG and KSB.
Provided support to learners with Additional Learning Needs, creating tailored support plans.
Represented Hawk Training at events to promote apprenticeships.
Supported colleagues to ensure accurate funding and qualifications allocation.

Repairs and Minor Works Administrator

Coalo

Oct 2020 - Sep 2022

Managed frontline operatives for responsive repairs.
Handled queries from social housing residents, ensuring satisfaction and further assistance as needed.
Maintained financial records on various databases.