Hayley Jade
Customer service
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About
A hardworking, creative, and dedicated individual seeking employment after spending my time studying. Able to work as part of a team on projects but equally able to manage my own workload. Willing to complete any learning offered. Flexible as regards working hours available to work weekends, bank holidays and additional hours if needed
Experience
Volunteer at Bridges (2018-01 – 2020-12)
- Helping the youth worker with activities such as cooking, arts and crafts, as well as outside sports
- Getting to know the individuals
- Running the tuck shop taking cash payments
- Setting out activities and overseeing them
- Cleaning and tidying away equipment
Call centre at ESP group (2023-09-18 – 2026-01-30)
Customer service, talking to customers on the phone and helping with enquires, processing refunds, registering customers account
- Systems used genesys, for calls
- Team work
- Msd dynamics
Education
BTEC Level 3 Foundation Art in Art – Wilberforce College (2022-01 – 2022-12)
BTEC Level 3 Diploma in Art and Design in Graphic Design – Wilberforce College (2021-01 – 2021-12)
General Certificate of Education Advanced Art and Design in Photography – Wilberforce College (2021-01 – 2021-12)
GCSE in Maths – Wilberforce College (2020-01 – 2020-12)
GCSE in English – Wilberforce College (2020-01 – 2020-12)
NCFE Cache Level 2 Award in Child Development in Child Development – Winifred Holtby (2019-01 – 2019-12)
Combined Science in Science – Winifred Holtby (2019-01 – 2019-12)
BTEC Art and Design Level 2 in Art and Design – Winifred Holtby (2019-01 – 2019-12)
