Head of IT Services|Driving Digital Transformation
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Dynamic IT professional, with over 18 years in IT operations, I’ve built a career on turning technology into a strategic enabler for business success. As Head of IT Services, I lead transformation programs that drive efficiency, strengthen security, and align IT strategy with organisational goals across sectors including Oil & Gas, Housing, Software Development, and the Public Sector.
I thrive on solving complex challenges—whether modernising legacy infrastructure or deploying enterprise-wide platforms that deliver measurable impact. My experience covers cloud migration, infrastructure management, software development, cybersecurity, and team leadership. I’m passionate about building high-performing teams and fostering an IT culture that empowers innovation and reliability.
Focused on outcomes, collaboration, and continuous improvement, I bring a practical yet strategic approach to building modern, resilient, and scalable IT environments.
Dynamic IT Leader with experience of 18+ years shaping transformation, service delivery, and operational excellence across diverse industries. Recognized for leading multi-functional teams through change, leveraging data-driven insights and ITSM best practices to deliver measurable results and drive digital innovation. Expert in stakeholder management, complex program delivery with clear communication plans, and integrating emerging technologies (Microsoft Intune, Windows 365, AI/ML) into live environments.
Highly skilled in risk mitigation, environment management, and optimizing vendor partnerships. Certified in ITIL v4, proven in accelerating service outcomes, cost savings, and business alignment.
Highly experienced in managing internal and external IT service partners, including dual-shore service models and high-performance project delivery with managed service providers (MSPs).
MSc - Information Systems Management
B.E. - Information Technology
