Hilal Khalif

Friendly, reliable and hardworking hospitality and customer service professional with experience in coffee shop and restaurant environments, including waiter and customer-facing duties. Excellent customer service and communication skills, with a warm and approachable manner. Confident taking orders, serving food and drinks, supporting customers and working efficiently during busy periods. Well presented, dependable, quick to learn and comfortable working as part of a team.

Coffee Shop Assistant / Barista

• Provided friendly and professional customer service in a busy coffee shop environment.
• Took customer orders, answered questions and ensured customers received a positive experience.
• Prepared and served drinks and supported food service while maintaining high presentation standards.
• Operated the till, handled payments and kept the service area clean and organised.
• Worked efficiently during busy periods and supported colleagues to maintain smooth service.

Waiter

• Welcomed customers, took food and drink orders and provided attentive table service.
• Served food and beverages professionally and responded promptly to customer requests.
• Maintained clean and tidy tables and front-of-house areas throughout service.
• Worked closely with kitchen and front-of-house colleagues in a fast-paced restaurant environment.
• Handled customer enquiries and concerns politely and professionally.

Estate Agent

• Welcomed clients and visitors and provided a friendly and professional first point of contact.
• Handled customer enquiries by telephone, email and in person.
• Built strong communication, organisation and customer-service skills in a fast-paced environment.

Security Officer - London

• Provided professional customer service across commercial, hospitality and private venues.
• Interacted with customers, visitors, staff and management in busy public-facing environments.
• Remained calm and professional when dealing with difficult or unexpected situations.
• Worked effectively as part of a team and maintained high standards of professionalism.

Degree - Computing

GCSEs - English and Mathematics