Holly Jo-Ann
Customer Assistant
Bradford, BradfordMember since July 24, 2024
Time managementCommunicationConfidenceCustomer serviceManners and etiquettePatienceOrganisationCash HandlingOnline Marketing
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About
Till work with plenty of till experience, speaking to customers whilst putting their shopping through Shop floor work including putting stock out and clearing shelves of loose card Open and close shifts morning and night, arriving earlier or staying later to get the store ready by cleaning, putting produce/stock out with use of pallet truck, cleaning floors and shelves
Experience
Customer Assistant - Lidl
(2022-07)
- Till work with plenty of till experience, speaking to customers whilst putting their shopping through
- Shop floor work including putting stock out and clearing shelves of loose card
- Open and close shifts morning and night, arriving earlier or staying later to get the store ready by cleaning, putting produce/stock out with use of pallet truck, cleaning floors and shelves
- Customer service including helping customers with questions, directing them to products, and helping pack shopping for elderly customers or those with disability
Warehouse Operative - Vidrate
(2021-10 - 2022-07)
- Pre packed and sent out all orders internationally, getting everything ready for Royal Mail and taking all bags to them when they arrived
- Did all the paperwork for international orders
- Did online Marketing for Vidrate on the side, including making content
Bar supervisor - Nightclub
(2019-08 - 2021-09)
- Customer Service assistant
- Sorted out the rotas/shifts for workers
- Cash Handling
- Worked on shot trays walking around the club selling shots
- Worked behind the bar
- Cleaned at the end of the night ready for the next
Housekeeper/Nanny
(2018-07 - 2019-09)
- Looked after 4 girls aged 3-14
- Got them all up of a morning, made their breakfasts and got them all ready and took them to school
- Cleaned the house whilst the kids were at school
- Did the washing
- Took the dogs out for a walk
- Picked them up from school and cooked their dinner
- Looked after them until 9pm when their mother got home
Telesales Operative - Home improvements
(2017-11 - 2018-07)
- Making outbound calls to customers who have expressed interest in company products
- Arranged appointments and agreed times for site surveys and quotes
- Entered details into computerised sales diaries
- Provided excellent customer service in order to maximise sales opportunities
Education
GCSE - English
GCSE - Business Studies
GCSE - Health and Social Care
GCSE - Media
GCSE - Science
Skills
Customer Assistant
