Ian Mallin
Central Operations Team Leader
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About
A self-motivated individual able to work successfully as part of a team and use his own initiative. Possessing excellent interpersonal skills that enable effective communication at all levels.
Currently working for a leading healthcare provider as a Rota Team Leader who is forwards thinking, has an innovative mind set and strives for excellence.
Seeking a varied and challenging position that will consolidate his professional experience, expand his knowledge and provides opportunities for personal and professional growth.
Experience
· Strong leadership skills
· Exceptional communication skills
· Excellent understanding of customers needs
· Ability to meet deadlines/KPI’s under pressure
· Strong organisational skills
· Excellent people skills
· The ability to multi-task
· Good problem solving skills
· Strong problem solving skills
· Excellent planning skills
Education
NVQ Level 2 Food and drink (Food Only)
Intermediate Level Apprenticeship in customer service
NVQ Level 2 in Customer Service
BTEC in customer service
Level 1 key skills in communications
Level 1 key skills in application of numbers
