Idiakheua Desmond

Dedicated and compassionate care support professional with a proven track record of providing exceptional care to individuals in need. Skilled in fostering a comfortable and supportive environment while delivering personalized assistance to promote physical, emotional, and social well-being. Possesses strong observational skills to identify changes in clients' conditions and respond promptly.

Excellent communicator, adept at building rapport with clients, their families, and interdisciplinary teams. Proficient in personal care and medication management, ensuring adherence to protocols for utmost safety. Adaptable and patient, able to handle challenging situations with empathy and professionalism.

Committed to upholding the highest standards of care support, respecting diversity, and promoting overall quality of life for those under my care.

Healthcare Assistant / Support Worker at Dayspring Agency

• Personal Care: Assisting with activities of daily living (ADLs) such as bathing, dressing, grooming, toileting, and mobility.
• Emotional Support: Offering companionship, active listening, and empathy to individuals, providing emotional support and reassurance.
• Physical Assistance: Helping with transfers, repositioning, and mobility aids to ensure safety and comfort.
• Meal Preparation: Planning and preparing nutritious meals and assisting with feeding, if necessary, while considering any dietary restrictions or preferences.
• Household Tasks: Assisting with light housekeeping duties, such as cleaning, laundry, and tidying up the living environment.
• Record-Keeping: Maintaining accurate and detailed documentation of care activities, observations, and any changes in the individual's condition.
• Communication and Advocacy: Effectively communicating with clients, their families, and healthcare professionals to ensure the individual's needs are met. Advocating for the individual's rights, choices, and preferences.
• Social Engagement: Encouraging social interaction, participating in recreational activities, and supporting individuals in maintaining their hobbies and interests.
• Safety and Risk Management: Identifying and mitigating potential hazards in the environment, implementing appropriate safety measures, and responding to emergencies.

Station Janitor at Mitie Network Rail

• Undertook periodic-deep cleaning duties according to the cleaning schedule.
• Inspected cleaning areas and report any maintenance issues, defects, or health and safety hazards.
• Responded promptly to spillages and carry out reactive cleaning tasks as required.
• Sanitised high-touch points such as door handles, light switches, and handrails.
• Ensured all cleaning equipment and materials are used safely, maintained in good condition, and stored correctly after use.
• Sweep, mop, and vacuum floors to maintain a clean and safe environment.
• Emptied waste bins and ensure proper disposal of rubbish and recyclable materials.
• Dusted and cleaned desks, furniture, fixtures, and other surfaces.
• Replenished consumable supplies, including soap, paper towels, and toilet tissue.

Senior Secondary School Certificate – Ugiamwen Secondary School (2006)