Ifat Rahman

I am a motivated and reliable individual with experience in retail and customer service, where I have developed strong communication skills and the ability to work effectively in fast-paced environments. I am confident in assisting customers handling transactions, and working as part of a team. I have also achieved my Level 1 and Level 2 Diplomas in Mechanical Engineering, gaining practical skills, technical knowledge, and a strong understanding of health and safety.

I am eager to continue developing my skills and build a successful career while contributing positively to a team.

SUPERVISOR at Sylhety Bazar (2024-01 – Present)

• Collected required materials, tools and supplies to complete work.
• Built strong, trusting relationships by reliably handling requests.
• Accomplished tasks with enthusiasm and skills in time management.
• Trained and mentored new workers on policies and procedures.
• Worked well with team members to complete tasks.

RETAIL ASSOCIATE at Mark & Spencers (2024-04 – 2024-10)

• Received new stock and replenished shelves with fresh merchandise for customers.
• Delivered assistant to high volume of customers in busy retail environment, expertly managing competition demands and minimising conflicts.
• Contacted additional shops and conducted research to handle special customer requests.
• Added and updated pricing for sales, merchandise clearances and new merchandise.
• Helped customers with questions, locating products and completing purchases.
• Prepared merchandise for sale by adding tags, wrappings and finishing touches.

WAREHOUSE OPERATIVE at Danish Crown (2025-02 – 2025-12)

• Stayed collected and calm during difficult situations and interactions.
• Attended quickly to emergencies and helped resolve concerns.
• Accomplished tasks with enthusiasm and skills in time management.
• Carried out assignments under short notice and outside of normal hours.
• Worked well with team members to complete tasks.
• Kept customer areas neat, clean and presentable with regular attention.
• Built strong, trusting relationships by reliably handling requests.
• Delivered finished work to precise specifications following verbal and written orders.

Diploma in AUTOMOTIVE ENGINEERING IN MECHANIC – Oldham College

GCSE in MATHS, ENGLISH, ENGINEERING – The Oldham Academy North