Ioan Miller
Computer Security Graduate | IT Support, Networking & Troubleshooting
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About
Computer Security graduate with academic experience in configuring and testing systems, troubleshooting technical problems and documenting findings.
Experience using Windows, Linux and virtual machines. I have a background in Wireshark, Cisco Packet Tracer and connected device projects. I am an individual with a methodical problem solver who communicates clearly explaining information to a non technical individual. Works well independently and enjoys helping others with technical issues. Seeking an entry job to develop professional help desk and user support experience.
Experience
Volunteer Worker - Brynamman Public Hall Cinema - Ammanford
(2019-10 - 2020-02)
- Supported event operations by cleaning and resetting spaces, collecting rubbish, and sanitising surfaces after events.
- Maintained a welcoming, safe, and comfortable environment for members of the public throughout their visit.
- Communicated effectively with customers helping them behind the till.
Education
BSc (Hons) - Computer Security - Cardiff Metropolitan University (2026)
A-Levels - Ysgol Dyffryn Aman
OCR Level 3 Cambridge Technical Introductory Diploma - Ysgol Dyffryn Aman
Welsh Baccalaureate Advanced Skills Challenge Certificate - Ysgol Dyffryn Aman
GCSEs - English, Mathematics, Science and Welsh - Ysgol Dyffryn Aman
Welsh Baccalaureate - Ysgol Dyffryn Aman
BTEC Information and Creative Technology - Ysgol Dyffryn Aman
