Rehan Joseph
Computer Networks and Cyber Security Student
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About
I am a passionate and creative person that strives to deliver an exceptional customer service. With a positive and enthusiastic attitude, I communicate effectively create a welcoming atmosphere whilst exceeding business needs. My ability to work well under pressure, combined with a strong team-oriented mindset, makes me well-suited to handle a variety of responsibilities, from assisting customers to all other back of house duties.
I am dedicated to laying a solid academic foundation while simultaneously obtaining real-world work experience to support my academic development. I am a quick learner, adaptable, and enthusiastic about contributing to a dynamic team environment.
Experience
Social Media Analyst
Assistive Technologies Innovation Centre (ATiC), University of Wales Trinity Saint David
2025 – Present
- Manage ATiC’s social media channels, creating engaging content to showcase research, events, and innovation projects.
- Develop and implement content strategies to increase audience engagement and reach.
- Track and analyse performance metrics to inform content planning and report on growth.
- Collaborate with researchers and staff to translate complex projects into accessible and impactful digital stories.
Zerosole – Swansea, United Kingdom
December 2024 – Present
- Analyse social media and Amazon Marketplace data to identify emerging trends and consumer behaviour patterns.
- Monitor product performance and campaign KPIs to optimize listings, engagement, and conversion rates.
- Use Excel, SQL, Python, and data visualization platforms (e.g., Tableau, Power BI) for data-driven insights.
- Deliver actionable insights through reports and dashboards to support marketing and product decision-making.
Zulu Lounge – Stanger, Durban
May 2024 – July 2024
- Gained experience in tracking and organizing stock.
- Inspected incoming stock for quality control.
- Collaborated closely with warehouse teams.
- Developed systems to categorize and store products for optimal workflow.
Muvyr – Durban, South Africa
September 2022
- Observed client communications to understand professional interaction in a software environment.
- Learned how IT teams collaborate in a business setting.
- Developed time management skills in a fast-paced IT context.
- Participated in software development training as part of Grade 11 work experience.
Education
BSc (Hons) Computer Networks and Cyber Security
University of Wales Trinity Saint David
2024 – Present
Currently in second year of study, developing knowledge and practical skills in networking, cyber security, and systems administration.
