Irina Coca

Results-driven, multilingual business support and office/project operations professional with extensive experience supporting senior leadership, PMO functions, and cross-functional teams. Strong background in project coordination, operations, finance support, client onboarding, and process improvement across public and private sectors. Known for improving efficiency, managing complex stakeholders, and delivering results in fast-paced environments.

Professional Further Development course - Professional Further Development course

(2026-03 - 2026-05)

• Business Administration (2026) – Total Future Ltd
• Digital Skills (2026) – Total Future Ltd

Business Manager Europe (Contract Project) - Fortune Media Group (UK) Limited - London

(2026-06 - 2026-08)

• Leadership and HR in a fast-paced media environment. Managed office budget, vendors, compliance, employee onboarding/offboarding, and delivery of UK/European events.
• Owned day-to-day office operations, budget tracking, and vendor management.
• Supported senior calendar management and administrative process improvements.
• Partnered with HR on onboarding, offboarding, and employee lifecycle processes.
• Coordinated logistics and execution for commercial events across the UK and Europe.
• Ensured policy compliance (including T&E) and health & safety standards.
• Provided cross-functional support to global teams (HR, Legal, IT).

Office / Project Manager - The CRFCA (Public Services)

(2024-11 - 2025-12)

• Supported complex infrastructure, IT, and digital projects within a regulated environment
• Managed project schedules, budgets, risks, and documentation
• Produced reports and presentations for senior stakeholders
• Coordinated internal teams and external partners
• Improved processes and supported rollout of Microsoft Project and SharePoint
• Security Clearance: SC / DV eligible

Sabbatical and professional development/ further education - Sabbatical and professional development/ further education

(2023-11 - 2024-10)

• NCFE Level 1 Certificate – Customer Service (2024)
• NCFE Level 1 Certificate – Occupational Studies (2024)

Business / Project Support Executive (Contract) - Amy Plc Consulting

(2023-05 - 2023-09)

• Supported Project Managers with cost control, reporting, and performance tracking
• Analysed data and produced financial and management reports
• Used SAP, Power BI, and MS Teams to automate workflows
• Managed invoices, purchase orders, timesheets, and vendor queries
• Prepared month-end reports and performance presentations

Business Support Manager - B2B Media Group

(2022-02 - 2023-04)

• Led client onboarding across EMEA, DACH, and APAC regions
• Acted as main client and stakeholder contact during campaign delivery
• Maintained CRM data (Salesforce, Confluence) and supported sales teams
• Delivered client training and internal system training
• Supported office operations, travel, events, and an office relocation project

Office Manager / Executive Assistant - Cromwell Property Group - London

(2021-09 - 2022-02)

• Managed UK office operations, facilities, suppliers, and budgets
• Provided executive support including diary, travel, and meetings
• Ensured compliance with H&S and regulatory requirements
• Managed expenses, contracts, and third-party providers

Office & Finance Manager - Gruner + Jahr IMS International Media Sales

(2020-12 - 2021-06)

• Managed office operations and financial administration
• Oversaw invoicing, credit control, payroll data, and cashflow forecasting
• Prepared financial reports and liaised with HQ in Germany
• Managed VAT, pensions, insurance, and supplier relationships

Office Manager / EA / Business Support Roles / Customer Services/ Key Account Executive (DACH) - UK and Germany

(2003 - 2020)

Held progressive roles across media, legal, finance, logistics, copyright and research sectors in the UK and Germany, providing office management, executive support, international customer service, sales support (DACH), and operations coordination.

BSc (Hons) - International Business Management - Anglia Ruskin University, London

Diploma - Foreign Language Correspondent English and French

Business Administration course - Total Future Ltd (2026 - 2026)

Digital Skills course - Total Future Ltd (2026 - 2026)