Isabelle Cheeseman
Friendly, hardworking, and customer-focused individual with experience in catering events, and service roles
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About
Friendly, hardworking, and customer-focused individual with experience in catering events, and service roles. Certified in Level 2 Food Hygiene. Skilled at working in fast-paced environments, providing excellent customer service, and supporting smooth operations under pressure. I'm keen to bring strong communication, multitasking, and teamwork skills to a customer service role!
Experience
Café Assistant at 417 Bike Park (2026-03 – Present)
- Serving customers using a POS system, handling cash and card transactions
- Creating meals, serving hot drinks and using coffee machines
- Cleaning and clearing tables, restocking, serving
- Strong multi-tasking during busy periods, ensuring all customers are satisfied
Front of House at Cheltenham Racecourse (2025-11 – Present)
- Assisting with food and beverage preparation, serving customers efficiently, and maintaining high standards of hygiene and presentation
- Restocking supplies, cleaning work areas, and working collaboratively in a fast-paced, high-volume environment
- Good communication and customer service skills, time management, ability to work under pressure, attention to cleanliness, and a reliable attitude
Pub team member at Black Horse Inn (2025-09 – 2025-11)
- Worked mainly back of house: preparing the restaurant area, washing dishes
- Assisted in the kitchen creating meals
- A lot of teamwork to ensure organisation and happy customers
Event Caterer at Local Business
Work on request
- Served meals and drinks to guests, ensuring efficient and friendly service
- Worked with kitchen staff to meet high tempo demands during busy service
- Responded quickly to guest requests, providing professional customer care
Small Business Owner (2021 – 2024)
- Managed customer interactions, resolving queries and complaints professionally
- Promoted services through social media to grow clientele
- Handled finances, budgeting, and sales transactions independently
Riding For Disabled Volunteer (2024-02 – 2024-09)
- Assisted in lessons, adapting approaches to support individual needs
- Created a welcoming and supportive environment for participants
Scout Leader (2022-10 – 2023-07)
- Led group activities, promoting teamwork and leadership
- Organised events, demonstrating planning and multitasking skills
Education
GCSEs – Denmark Road High School (2020 – 2025)
A-levels in Politics, Business, Psychology – Sir Thomas Riches School (2025)
