Israa Allali
Luxury Retail & Customer Service Professional
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About
Experienced luxury retail and customer service professional with a strong background in VIP client support, sales, administration, and team collaboration. Skilled in building client relationships, achieving sales targets, and delivering exceptional customer experiences in fast-paced environments.
Experience
Luxury Sales
(2025-05 - 2026-04)
Delivered exceptional luxury client experiences through personalised consultations, sales support, and maintaining premium presentation standards while consistently achieving weekly targets.
Y and S
(2024-03 - 2025-03)
Managed office administration alongside sales responsibilities, negotiated with customers, maintained client satisfaction, and consistently achieved weekly sales targets exceeding expectations.
Selfridges
(2022-04 - 2024)
Provided high-end VIP customer service within a premium retail environment while supporting customer needs and maintaining luxury service standards.
Victoria's Secret
(2019-04 - 2021)
Assisted customers with fittings, styling, and personalised product recommendations. Managed stock replenishment and ensured visual merchandising standards were maintained.
Receptionist at Law Firm
(2017-09 - 2019)
Handled calls, emails, interviews, and administrative tasks while supporting daily operations and attending meetings for note-taking and coordination.
