Iwona Owczarska

An experienced professional with a background in customer service, team support and day-to-day operations. I am organised, detail-oriented, and able to work independently. I enjoy building positive relationships, solving problems, and ensuring work is completed to a high standard. I am now seeking a remote role where I can use my experience, learn new skills, and genuinely support the team.

Polish Transcriber & Audio Annotator - Productive Playhouse

(2026-03)

• Polish audio transcription
• Speaker diarization and labeling
• Audio segmentation
• PII/SPII annotation
• Speech data annotation

Beauty Salon Assistant - London

(2016 - 2026)

• Built strong, trusting relationships with clients, responding to individual needs
• Managed schedule independently and organised daily tasks
• Maintained high standards of safety, hygiene, and service quality

Assistant Manager - Simple Creative Products - Płock

(2008 - 2012)

• Coordinated team work and supported colleagues to achieve smooth daily operations
• Resolved customer issues professionally and effectively
• Organised workflow and ensured operational standards were maintains

Sales Assistant - Warsaw

(2005 - 2008)

• Provided professional customer service and product advice
• Managed sales transactions and prepared reports
• Maintained organisation, presentation, and service standards

Receptionist - TV Polsat - Warsaw

(2004 - 2005)

• Welcomed visitors and managed meeting schedules professionally
• Answered and redirected phone calls efficiently
• Supported smooth office operations

Psychology - The Open University (2025)

Office Administration - Post-Secondary School "Pascal" (2012 - 2014)

Secondary School Battalion Zośka (1999 - 2003)