Jack Keggans

Sports Therapy Student | Customer Service & Fitness Experience

Talent

WorcesterMember since May 18, 2026

Excellent verbal communicationCustomer service and client supportTeamwork and collaborationAbility to work in fast-paced environmentsStrong organisational skillsProblem-solving and initiativeAttention to detailReliable and punctualHealth and fitness knowledgeTime managementProfessional and approachable mannerMassageTapingAthlete supportInjury preventionGym programming

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Excellent verbal communicationCustomer service and client supportTeamwork and collaborationAbility to work in fast-paced environmentsStrong organisational skills

About

Motivated and reliable BSc (Hons) Sports Therapy student at the University of Worcester with experience in customer service, hospitality, and fitness environments. Strong communication and teamwork skills developed through roles in gym reception and fast-paced customer-facing settings. Passionate about health, fitness, and professional development, with a proactive attitude, excellent time management, and the ability to work effectively under pressure both independently and within a team.

Experience

Reception Assistant - Workoutz Fitness Club - Halesowen

(2022-04 - 2022-11)

Managed customer enquiries professionally both in person and over the phone
Booked members into gym sessions and appointments using booking systems
Delivered excellent customer service to gym members and visitors
Prepared refreshments and protein shakes while maintaining hygiene standards
Maintained cleanliness and presentation throughout the facility
Assisted with opening and closing procedures of the gym
Worked effectively within a team to ensure smooth daily operations

Crew Member - McDonald's - Cradley Heath, Halesowen

(2023-07)

Worked efficiently across kitchen and front counter operations in a fast-paced environment
Delivered friendly and professional customer service during busy periods
Handled customer orders accurately and efficiently
Maintained food hygiene, cleanliness, and health & safety standards
Collaborated with team members to support smooth restaurant operations
Demonstrated reliability, adaptability, and strong teamwork skills

Event Volunteer - Ball Out

(2023)

Assisted with event setup and equipment organisation
Supported general event operations in a fast-paced team environment
Helped prepare the venue efficiently prior to attendee arrival
Worked collaboratively with organisers and volunteers to ensure smooth event delivery

University Placement - University of Worcester