Jackie Campbell

Highly organised and proactive Executive Assistant and business support professional with more than 30 years' experience supporting directors, managing busy operations and improving the systems that keep businesses moving. Trusted to manage priorities, diaries, communications, sensitive information and day-to-day administration with discretion, sound judgement and calm professionalism. Comfortable working directly with entrepreneurial leaders and across growing businesses, with a practical, solutions-focused approach to resolving issues, coordinating people and turning priorities into action.

Brings strong property-sector awareness alongside extensive experience in client service, team coordination, scheduling, invoicing and CRM systems. Confident using Microsoft 365, Teams, Zoom and digital tools to improve productivity and operational rhythm.

Self-Employed Accredited Partner at SmartPA (2025-01 – Present)

Provide flexible, high-quality virtual executive and business support to multiple clients.

• Manage diaries, communications, invoicing and day-to-day business administration, ensuring priorities are organised and delivered efficiently.
• Use Microsoft 365, Teams, Zoom, HubSpot, Xero and QuickFile to streamline administration and support productive ways of working.
• Build trusted client relationships through a proactive, reliable and solutions-focused approach.

Executive Assistant at Bright & Beautiful Carlisle (2021-01 – 2025-01)

Supported the launch and growth of a franchise business, helping create the operational structure needed for sustainable expansion.

• Managed scheduling, invoicing, client communications and daily business administration.
• Coordinated a growing team, balancing client expectations, operational priorities and service delivery.
• Improved day-to-day efficiency through organised processes and strong attention to detail.

Property Manager at Family Rental Property Business (2020-01 – Present)

• Manage property marketing, tenant communications, maintenance requirements and contractor coordination.
• Organise competing priorities to ensure properties, maintenance activity and stakeholder communications are managed effectively.
• Apply discretion, sound judgement and a practical approach to resolving issues as they arise.

Owner & Manager at Polished at the Mill (2015-01 – 2020-01)

Owned and managed a client-focused business, taking full responsibility for operations, customer service, scheduling and administration.

• Developed strong commercial awareness, accountability and a hands-on approach to improving client experience and business performance.

Executive PA to Director at Purple World Ltd (2010-01 – 2015-01)

Provided executive PA support to the Director of a 150-employee franchise business.

• Managed a broad range of executive and business support responsibilities in a fast-paced environment.
• Acted as a dependable point of coordination, supporting communication, organisation and the smooth delivery of priorities.

Executive PA at Regal Estates Ltd (2003-01 – 2007-01)

Provided Executive PA support across property, finance, fashion and hospitality businesses.

• Supported senior leadership with administration, coordination and the management of competing priorities across multiple business interests.
• Built valuable experience in property-related business operations and confidential executive support.

Property Management

Level 2 in Digital Marketing – TQUK

NVQ in Nail Technology O Levels in English, Maths, Biology, Home Economics, Art