Jackson Justin
Sales Executive | Customer Service Specialist | Relationship Builder
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About
Enthusiastic, customer-focused, and results-driven professional with over 10 years of experience delivering exceptional customer service, building strong client relationships, and providing tailored solutions in fast-paced environments. Experienced in retail, customer-facing, and technical support roles where communication, problem-solving, and customer satisfaction were key to success. Passionate about joining the automotive industry and representing the BMW brand while achieving ambitious sales targets.
Experience
Tesco Colleague - Tesco Stores Ltd - Bury St Edmunds
(2025-03)
- Deliver exceptional customer service in a busy retail environment.
- Assist customers in selecting products suited to their needs.
- Build strong relationships with regular customers.
- Handle cash and card transactions accurately.
- Support colleagues to achieve store targets.
IT Analyst - Tata Consultancy Services
(2018-04 - 2024-08)
- Built trusted relationships with business users.
- Managed customer enquiries professionally.
- Resolved issues while maintaining excellent customer satisfaction.
- Worked to performance targets and service standards.
Network Security Engineer - ASAP Info Systems
(2016-05 - 2018-04)
- Supported enterprise customers and resolved client issues.
Desktop Support Engineer - Dev Multimedia
(2013-04 - 2016-05)
- Delivered face-to-face customer support and after-sales assistance.
Crew Member - McDonald's UK
(2024-08 - 2025-03)
- Delivered excellent customer service in a fast-paced environment.
- Worked effectively within a high-performing team.
Education
Diploma - Electronics & Communication Engineering
