James M Hamilton
Dedicated and adaptable professional with over 10 years of experience across customer service, sales, administration, retail, and operational environments
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About
Dedicated and adaptable professional with over 10 years of experience across customer service, sales, administration, retail, and operational environments. Proven ability to communicate effectively, manage competing priorities, maintain accurate records, and deliver high standards of service. Recognised for strong organisational skills, reliability, attention to detail, and a proactive approach to problem-solving. Experienced working independently and collaboratively in fast-paced settings.
Experience
Imaging Administrator at Nuffield Health Highgate Hospital (Present)
- Provide administrative support within a busy healthcare environment
- Manage records, documentation, and confidential data accurately
- Coordinate appointments and support efficient departmental operations
- Communicate effectively with patients, colleagues, and external contacts
Administrative & Bookkeeping Support at Eden Lawn Care (2023-01 – Present)
- Provided administrative support and bookkeeping assistance for a family-run business
- Maintained financial records and organised business documentation
- Assisted with scheduling, correspondence, and operational administration
- Ensured accurate record management and attention to detail
Direct Sales Assistant / Team Leader at Ventas Central (2017-01 – 2023-12)
- Represented major national brands and delivered excellent customer service
- Planned and organised daily workloads and territory coverage
- Maintained accurate customer and sales records
- Supported, trained, and supervised team members when acting as Team Leader
- Contributed to team success and achievement of performance targets
Warehouse Operative at DailyCer (2014-11 – 2016-10)
- Picked, packed, and prepared orders accurately and efficiently
- Maintained stock accuracy and inventory control standards
- Assisted with dispatch and distribution activities
- Worked collaboratively to meet productivity targets and deadlines
Customer Service Assistant at Argos (2010-09 – 2014-11)
- Delivered professional customer service in a busy retail environment
- Processed transactions, returns, and customer enquiries accurately
- Supported stock management and order processing activities
- Resolved customer issues efficiently and professionally
Education
NVQ Level 3 in Business Studies & Administration – Deeside College (2008-01 – 2010-12)
7 GCSEs in General Education – The Ravenscroft School (2003-01 – 2008-12)
