James Willson

Motivated and personable property professional with hands‑on experience in maintenance coordination, customer service and relationship management. With strong local knowledge of Bath and a proven ability to build rapport with landlords and tenants, I bring a calm, organised and solutions‑focused approach to every task. I thrive in fast‑paced environments and currently manage multiple priorities confidently and consistently deliver high‑quality service.

I am keen to contribute to Aspire To Move's prestigious reputation for integrity, customer care and community‑focused service.

Property Maintenance Co‑ordinator - Sequence – Allen & Harris - Bath

(2025-09)

• Built strong working relationships with landlords, contractors and colleagues.
• Managed a wide range of maintenance issues, from major repairs (boilers, roofs) to smaller tasks (taps, appliances).
• Conducted regular property inspections across Bath having been entrusted with the responsibility of leading this part of the branch's service.
• Ensured full legal compliance for properties, including Gas Safety Certificates and EICRs.
• Supported the property manager to ensure all works were completed to a high standard.
• Managed up to 80 active jobs during peak winter periods.
• Trusted to help train new starters and cover colleagues' workloads when required.
• Completed company training in the Renter's Rights Act May 2026.
• Maintained perfect attendance for 12 months.

Personal Trainer & Fitness Experience Hybrid - Fitness First - Bath

(2025-04 - 2025-08)

• Delivered personal training sessions while supporting gym operations.
• Developed strong sales and customer service skills through member interactions.
• Built excellent rapport with members, colleagues and management.
• Led HYROX group classes, enhancing leadership, motivational skills and working with large groups.
• Completed company training in sales, service and emergency water procedures.

Team Member - The New Crown Inn - Bath

(2022-02 - 2025-02)

• Recognised as the most reliable team member, working 12–27 hours weekly.
• Built strong relationships with customers and colleagues, becoming a customer favourite.
• Responsible for opening/closing, stock rotation, deliveries and maintaining bar standards.
• Experienced in managing and de‑escalating difficult customer situations.
• Frequently stepped up to support management during staff shortages.

Team Member - The Westgate Pub (Greene King) - Bath

(2019-08 - 2019-11)

• Contracted 30 hours weekly, often working closer to 40 due to shortages.
• Completed extensive training in tills, food/drink knowledge, GDPR, allergies and waiting skills.
• Trusted with opening/closing duties and covering multiple areas of the business.
• Maintained perfect attendance throughout employment.

Senior Food Services Advisor - Debenhams - Bath – Southgate

(2017-09 - 2019-08)

• Initially hired temporarily before being taken on permanently due to strong performance.
• Trained in tills, kitchen operations, food safety, deliveries, stock ordering, cashing up and barista skills.
• Frequently covered shifts at short notice and took responsibility for opening/closing the restaurant.
• Promoted to Senior Food Services Advisor.
• Maintained perfect attendance for 21 months.

A‑Levels - English Literature, Classical Civilisation, Business Studies - Prior Park College (2010 - 2017)

GCSEs - English Literature & Language, Double Science, Drama, Theology, Classical Civilisation, German - Prior Park College (2010 - 2017)