Jane Brand

I am a self-motivated, professional and confident person with proven organisational skills and attention to detail. With over ten years of successful sales from cold calling to account management and several years as a qualified driving instructor, I am able to communicate effectively with a wide range of people from teenagers to managers building essential relationships with customers, colleagues and suppliers alike. I possess excellent presentation and IT skills including all Microsoft Office packages and many others; I am quick to learn new skills and adapt well to new software.

Designer and Sales of Terrariums at Self Employed (2024-01 – Present)

• Sourced and designed Terrariums creating living works of art for clients
• Sold completed terrariums to satisfied customers

Carer for Elderly Relative (2021-07 – 2023-11)

Provided personal care for relative after moving back to the UK from Spain

Relocated to Spain (2013 – 2020)

Customer Advisor at Halifax (2006-09 – 2012)

• Carrying out till transactions and balancing the till each day
• Booking appointments for customers to see banking, mortgage and financial advisors
• Dealing with customer enquiries on the Help and Advice desk
• Formed the main part of the CSA team responsible for checking procedures

Customer Advisor at B&Q (2005-09 – 2006-09)

• Advised customers on best products to suit their needs by actively listening, understanding their requirements and suggesting solutions
• Met targets on obtaining bookings for kitchen, bathroom and bedroom designs and personal sales

Driving Instructor at Apex School of Motoring (2002-02 – 2005-09)

• Teaching learner drivers how to drive correctly and safely within the guidelines set by the Driving Standards Agency
• Advertising for new pupils by creating marketing and promotional material
• Keeping accurate records for accountancy purposes and for creating reports

IT Trainer and Sales Executive at X-Tech Ltd (1998-09 – 2002-02)

• Developed my knowledge of software products and ran courses
• Developed and managed new business

Assistant Letting Agent at White & Sons Estate Agents (1998-07 – 1998-09)

• Customer service via telephone and face to face with existing and potential clients as well as landlords
• Creating new sales details for new properties and ensuring existing properties details were accurate

Training Co-ordinator, Project Manager and Administrator (1998)

Prior to this, I worked as a training co-ordinator, a project manager and an administrator.

GCSEs in General Education