Jasmine Munroe

A reliable and hardworking professional with experience working in fast-paced retail and corporate environments. Comfortable working as part of a team, following procedures and maintaining high standards in busy environments. Organised, adaptable and able to remain focused under pressure, with a strong attention to detail and a willingness to support colleagues wherever needed. I would bring a strong work ethic, positive attitude and dependable approach to a Warehouse Assistant role.

Private Office Support Officer to CEO - CMA

• Coordinated the CEO’s complex diary, prioritising competing demands and resolving clashes.
• Arranged meetings with internal and external stakeholders, including room bookings and meeting permissions.
• Tracked actions and monitored diary declines for Private Office review.
• Administered travel, expenses and timesheets for the CEO.
• Built effective relationships with senior stakeholders and Private Offices across government.

Sales assistant - Selfridges

(2017-09 - 2019-05)

• Delivered exceptional customer service in a fast-paced retail environment.
• Built strong relationships with customers and recommended suitable products.
• Processed customer transactions and handled payments accurately.
• Resolved customer queries professionally and efficiently.
• Worked collaboratively with colleagues to achieve sales targets.

Assistant Stylist - Ahseiks Hair and Beauty

(2017-07 - 2017-08)

• Scheduled appointments and processed customer payments.
• Supported the day-to-day running of the salon.
• Welcomed clients and responded to enquiries with excellent customer service.

Personal Assistant / Diary Manager - Ministry of Justice

(2026-02 - 2026-05)

• Managed a complex Director-level diary, coordinating meetings, travel, and resolving scheduling conflicts.
• Booked desks for Deputy Directors and arranged meeting rooms as required.
• Supported senior meetings by ensuring materials were organised and shared in advance.
• Built strong stakeholder relationships across MoJ and handle sensitive information with discretion.

Executive Assistant - Home Office

(2025-07 - 2026-02)

• Provided executive support to 3–4 Senior Leadership Team members at one time.
• Managed complex diaries and inboxes, resolving clashes and prioritising actions.
• Worked collaboratively with stakeholders across government departments.
• Maintained action logs and tracking spreadsheets.
• Supported team communications and internal events.

Admin Assistant - NHSCFA

(2025-02 - 2025-03)

• Handled complex and sensitive data requests.
• Made travel and accommodation bookings for the whole organisation ensuring best value for money.
• Collated information, using a range of web based internal systems.
• Supported the diary management of the Executive Team.
• Developed and managed workflows supporting operating procedures for all areas of work.

EA to Director of Defence Support - MOD

(2024-08 - 2024-11)

• Managed all business travel arrangements including the research and analysis of cost - effective transport and accommodation using departmental policies and procedures to select the best VFM option and advise accordingly.
• Ensured the Director had all necessary documentation prior to meetings, liaising with relevant Outer Offices.
• Arrangement of meeting room bookings and ensured that visitors were booked on to site, and escorting visitors when necessary.

Personal Assistant to a Deputy Director - CBDC - HM Treasury

(2023-07 - 2024-01)

• Arranged meeting rooms including preparation for any relevant paperwork such as producing or updating meeting agendas.
• Scheduled and coordinated in person or virtual meetings, appointments, and travel arrangements.
• Assisted senior administrative staff with duties as needed such as photocopying filing documents and sending emails.

Diary Manager to Chief Nurse - DHSC

(2022-09 - 2023-03)

• Pro-actively managed the Chief Nurse’s diary and travel arrangements. Maintaining free space in the diary to read papers, manage actions and responses that needed to be addressed.
• Managed diary priorities and clashes.
• Provided administrative support ensuring effective management of the Chief Nurse’s time. Ensuring that they are adequately prepared ahead of key meetings with critical stakeholders.

Personal Assistant to two Deputy Directors - DHSC

(2022-03 - 2022-09)

• Worked effectively with the wider team and project support to team meetings.
• Maintained constructive relationships and communicated effectively with all members of the team and other stakeholders.
• Engaged in corporate functions, working within a small cross-cutting team to organise team away days.

Briefing Coordinator in Funding and Legislation Briefing Team - DHSC

(2021-03 - 2022-03)

• Led on the coordination of responses to Parliamentary Questions within short Parliamentary timeframes.
• Commissioned key policy teams and assisted them by clearly outlining relevant background information.

Classroom Assistant - Italia Conti Academy of Theatre Arts

(2016-05 - 2016-06)

• Provided classroom support to students.
• Assisted teachers with the everyday running of their classes, filing completed work and setting out classwork tasks.
• Communicated their knowledge and understanding of students to other school staff.

East London Arts and Music Industry Academy (2017 - 2019)

5 GCSEs - Deptford Green School (2011 - 2017)