Manuela C
IT SUPPORT OFFICER
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About
I am a dedicated and versatile professional with a robust background in data analysis, digital marketing, and administrative support. Holding a Level 3 Data Analyst Certificate and a Digital Marketing Assistant Certificate, I possess a strong analytical mindset and a creative approach to problem-solving. My experience as a student advisor, secretary, and digital marketing specialist has honed my ability to manage diverse tasks, communicate effectively, and support organizational goals.
Driven by a passion for contributing to organisational success, I am eager to leverage my skills and experience in an administrative role. I am committed to utilising my data analysis expertise to support decision-making and improve processes, while my digital marketing knowledge can enhance outreach and engagement efforts. I am enthusiastic about bringing my unique blend of skills to a dynamic organization, where I can contribute to both administrative efficiency and strategic initiatives.
Experience
Student advisor - Uni paths - Remote
(2023-01 - 2024-04)
- Assisting students with course selection, registration, and academic planning to ensure they meet their educational goals and graduation requirements.
- Connecting students with campus resources such as tutoring, counseling services, financial aid, and extracurricular activities to enhance their overall college experience.
Digital Marketing Assistant - Columbus Construction & Carpentry LTD - Cambridge/remote
(2021-03 - 2023-09)
- Developed unique content for a variety of clients sites to improve presence and brand awareness.
- Organised and analysed data and marketing results.
- Researched keywords relevant to marketing efforts of clients.
- Created and managed email marketing campaigns, maintaining subscriber lists and analysing email performance metrics.
Costumer service - Morrisons - King's Lynn
(2020-11 - 2021-03)
- Restocking to ensure shelves fulfilment.
- Greeted and assisting costumers in store.
- Resolved costumers complaints and concerns.
Secretary - Expert dec Ltd - London
(2018-09 - 2020-09)
- Coordinated meetings and travel arrangements.
- Managed supply procurement.
- Handled incoming and outgoing correspondence, emails, and phone calls, providing excellent customer service.
- Prepared and edited various business documents, reports, and presentations using Microsoft Office Suite.
- Managed and maintained paper and electronic files, ensuring easy access to important records.
Education
Certificate - Data Analyst - Google (2022-10 - 2023-05)
Level 3 - Digital Marketing - The skills network (2021-01 - 2021-03)
Degree - Geodesy and Cartography University - land surveyor - UTCB Bucharest (2005-09 - 2009-04)