Jason Dsouza

Forward‑thinking Talent Acquisition & Resource Management Specialist with 10+ years ’ international experience across the UK, Europe, and the Middle East. Skilled in resource planning, workforce deployment, and talent optimization, with expertise in in‑house, MSP, and RPO environments. Proven ability to drive workforce strategy, enhance efficiency, and deliver measurable business impact.

Professional Experience

Baker Hughes (via NES Fircroft) – UK & Europe | 12/2022 – 07/2025

• Supported talent acquisition and contingent workforce delivery across UK, Germany, Netherlands, Norway, and Italy, managing 600+ roles annually.
• Led structured role intake calls with hiring managers, using market insights and talent mapping to align recruitment with workforce demand planning.
• Authored and updated Standard Operating Procedures (SOPs), embedding compliance, audit readiness, and process efficiency across regions.
• Delivered training sessions to hiring managers and recruitment teams on VMS platforms and MSP best practices.
• Managed PSL supplier relationships, driving SLA adherence, performance monitoring, and quality candidate delivery.
• Enhanced onboarding processes with a cross-country framework, improving compliance, candidate experience, and retention.
• Developed resourcing dashboards and reporting packs, advising stakeholders on hiring trends, consultant utilization, and workforce planning.
• Partnered with HR, Procurement, IT, and Direct Sourcing teams to ensure smooth cross-functional operations across geographies.
• Supported junior recruiters and coordinators by sharing best practices and providing guidance while delivering individual responsibilities.
• Identified service improvement opportunities and potential for MSP expansion through stakeholder engagement and market intelligence.
• Key Achievements:
• Reduced time-to-hire by 15–20% through structured intake processes and SLA-driven recruitment delivery.
• Implemented a unified onboarding and compliance framework across multiple countries, raising audit scores and improving new-hire engagement.
• Supported high-volume recruitment under strict deadlines, meeting operational requirements across five regions.
• Delivered data-driven workforce planning dashboards, enabling senior leaders to make informed talent deployment decisions.

Staffing Specialist – Resource Planning & Recruitment

• Led resource planning and deployment for permanent and contracting roles across the Middle East, aligning workforce supply with project delivery needs.
• Partnered with business leaders on capacity planning, consultant assessments, and onboarding programs to ensure readiness and utilization.
• Conducted workforce assessments to identify skill gaps, training needs, and redeployment opportunities.
• Designed and implemented onboarding and readiness programs, ensuring consultants were fully prepared for assignments.
• Partnered with leadership on workforce strategy, advising on capacity management, utilization, and future hiring requirements.
• Monitored and reported on workforce metrics, providing insights for planning and decision-making.
• Mentored junior recruiters on best practices, while also actively contributing as an individual recruiter.
• Ensured compliance with regional policies while enhancing the candidate journey through SLAs and structured reporting.
• Key Achievements:
• Introduced a structured onboarding and readiness framework that improved consultant deployment speed and engagement.
• Enhanced interview processes and candidate experience, aligning contracting recruitment with permanent hiring standards.
• Successfully executed volume-based hiring, maintaining quality and compliance in a fast-paced environment.
• Created standardized hiring formats and process templates, enabling faster recruitment cycles and improved engagement.

People Operations Lead

• Led end-to-end recruitment and HR operations, meeting workforce needs within budget.
• Designed and delivered employee training programs for managers and staff.
• Implemented performance-driven compensation, succession planning, and leadership pathways.
• Championed diversity, equity, and inclusion initiatives to enhance engagement and retention.
• Managed restructuring projects to align workforce capabilities with business strategy

• Bachelor’s Degree: HR & Finance – St. Aloysius College
• Certified CCWP – Global Certified Contingent Workforce Professional – SIA
• Certified Strategic HR, Leadership Foundations, Talent Management – LinkedIn
• Previously certified AON Assessment System Administrator (experience in test allocation and candidate assessment oversight at Etisalat)
• CIPD Level 7 (in progress, expected 2027)