Jasvir Gill

Reliable and hardworking warehouse, distribution, sales, and customer service professional with extensive experience in pick and pack, shipping and receiving, order processing, inventory handling, data entry, customer service, and team-lead responsibilities. Quick learner with strong attention to detail and the ability to work independently or as part of a team. Experienced in fast-paced work environments with a strong focus on accuracy, productivity, safety, and customer satisfaction.

Sales Representative / Customer Service at Marcone Supply (2020 – 2023)

• Provided top-tier customer service and comprehensive sales support via phone and computer channels.
• Assisted clients with detailed product specifications, order placements, pricing structures, and follow-ups.
• Accurately entered and processed high volumes of customer orders within internal database systems.
• Proactively followed up with customers to answer inquiries and swiftly resolve post-sale concerns.
• Maintained clear, polite, and professional communication standards across all client interactions.
• Managed daily responsibilities independently, utilizing strong organizational skills and effective time management in high-volume settings.

Warehouse / Pick & Pack / Customer Service at Marcone Supply (2014 – 2020)

• Picked, packed, received, and organized appliance parts and general warehouse inventory accurately.
• Managed inventory flows, ensured shipping/receiving verification, and maintained rigorous order accuracy.
• Delivered direct customer service, assisting walking clients and callers with product and order details.
• Utilized voice-gun order-picking equipment, RF scanners, and computer management software on a daily basis.
• Thrived in a fast-paced environment, meeting or exceeding daily picking and packing key performance indicators.
• Upheld strict safety standards, keeping working areas clean, organized, and compliant with workplace safety protocols.

Warehouse / Distribution / Team Lead at SDR Distribution (2005 – 2014)

• Executed core warehouse operations including pick and pack, order fulfillment, receiving, shipping, and inventory counts.
• Processed customer and internal warehouse orders with high speed and zero-error targets.
• Supported daily distribution management and assisted in coordinating team workflow, priorities, and daily task assignments.
• Mentored and assisted team members to ensure targets were met and team productivity remained high.
• Operated computer hardware and scanning systems for real-time order tracking and inventory adjustments.
• Collaborated directly with clients and internal personnel to resolve order discrepancies or logistics issues.
• Maintained a safe, efficient, organized, and clean warehouse operational environment.

Bachelor of Education (B.Ed.) in Arts / Teaching – University of Jammu, India