Jay Street
Head of IT | Digital Transformation | CRM Optimization | AI Integration | Project Management
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About
IT leader with 10+ years of experience delivering digital transformation, cybersecurity improvements, and AI integration. Proven success in aligning technology strategy with organisational goals, streamlining IT infrastructure, and improving operational efficiency. Passionate about discovering new tech, optimising IT environments, and advancing digital adoption in learning and business settings.
Experience
Head of IT - Cumnor House Sussex - West Sussex
(2022 - 2026)
- Lead the development and execution of the school-wide IT strategy
- Line Managed Support Engineers
- Translated complex business proposals into real-world projects and results
- Oversaw implementation of cybersecurity protocols and safeguarding systems aligned with ISI compliance
- Defined and managed service level agreements with the internal support team and external MSP
- Directed cloud migration and ERP/CRM system optimisation, improving workflow and data access
- Managed IT budget and vendor relations, reducing costs while increasing service quality
- Championed AI integration, launching pilot projects and upskilling staff in new technologies
- Project managed several key upgrades to the site, including two brand new IT suites, new printers & phones, and a complete network architecture overhaul
Software Engineer - Fire Testing Technology - East Grinstead, United Kingdom
(2019 - 2022)
- Designed and developed a new software platform to control Cone Calorimeter devices
- Upgraded legacy systems for enhanced stability, performance, and security
- Delivered technical support and maintenance to ensure seamless deployment
Operations Developer - The Learning People - Hove, United Kingdom
(2018 - 2019)
- Customised Salesforce CRM workflows, enabling improved lead management and marketing analytics
- Built finance calculators and automated campaign logic for the sales team, boosting productivity
- Supported on-boarding, IT systems, and cross-departmental troubleshooting
- Office 365 and Sharepoint management
Education
Higher National Diploma - Full Stack Development - Code Institute
