Customer-focused hospitality professional with over 4 years' experience in high-volume pub and bar environments
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Customer-focused hospitality professional with over 4 years' experience in high-volume pub and bar environments. Proven ability to lead teams, deliver excellent service under pressure, and maintain high operational standards. Confident communicator with strong teamwork and leadership skills, and experience progressing to Shift Manager level. Growing up I lived in multiple countries which exposed me to experiencing different cultures and has given me a broad perspective of the world.
Shift Manager - The Three Fishes, JD Wetherspoon - Worthing
(2024-08)
Delivered fast, friendly service in a high-pressure environment while consistently maintaining cleanliness, presentation, and customer satisfaction.
Bar Associate to Shift Leader - The Dolphin & Anchor, JD Wetherspoon - Chichester
(2021-08 - 2024-08)
Supervised teams of up to 20 staff during high-volume shifts, maintaining fast service, strong teamwork, and excellent customer feedback.
Kitchen Porter - The Goodwood Estate - Chichester
(2019-09 - 2021-07)
Keeping kitchen area clean and washing all equipment needed by the chefs.
Catering Assistant - University of Chichester
(2019-09 - 2021-07)
Preparing and serving food to customers. Maintain high standards of kitchen and dining area cleanliness.
Lifeguard - Butlin's - Bognor Regis
(2019-09 - 2021-07)
Watch and supervise swimmers to make sure everyone stays safe. Follow pool safety procedures.
Community Project Team Member - National Citizen Service
(2018 - 2018)
Worked in a team to plan and deliver a community project. Developed communication, teamwork and leadership skills.
A-Levels & BTEC - Design & Technology, Media Production, Photography - Bede's Senior School (2014 - 2019)
GCSE's - English, Maths, French, Drama, Media Studies, Design & Technology - Bede's Senior School (2014 - 2019)
