Jenna Buchanan
Seasoned hospitality professional with extensive bar and wait staff experience in high-volume venues and corporate events
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About
Seasoned hospitality professional with extensive bar and wait staff experience in high-volume venues and corporate events. A bright and bubbly personality that customers warm to. Proven track record in cash handling with consistent accuracy, end-of-shift reconciliation, and secure opening/closing duties as a key holder.
Skilled at coordinating drink, bar, and food service for corporate events and summer programs, delivering exceptional guest experiences, and maintaining service quality under pressure. Adept at multitasking, training junior staff, and contributing to smooth, profitable service operations.
Experience
Bar and Wait staff at Meldrum House Golf Club (2021-06 – 2025-08)
- Opened and closed the dining/bar areas on assigned shifts; entrusted with opening the property in the morning and closing duties as a key holder.
- Managed daily cash handling with end-of-shift reconciliation; maintained high accuracy across all transactions.
- Average daily cash intake £2,000+ with responsibilities spanning multiple tills, cash drops, and secure handovers.
- Coordinated drink, bar, and food services for corporate event days during peak summer months (approximately 80 guests per event; 3-4 events per week; ran for four months).
- Delivered table service and ensured timely fulfillment of orders; maintained inventory levels and cleanliness.
- Proactively identified guest needs, resolved issues, and upheld service standards to ensure positive guest experiences
Paper Route Carrier at Strachans (2018-07 – 2019-10)
- Demonstrated reliability and time management, delivering routes on schedule.
- Proactively communicated issues and maintained route accuracy.
Administrative Assistant (work placement) at Wood PLC
- Maintained confidential files; supported business development with accurate database records.
- Demonstrated meticulous attention to detail and reliability within a corporate environment.
Education
HND in Photography – North East Scotland College
Higher in English – Inverurie Academy
Higher in Photography – Inverurie Academy
PC Passport in Information Technology – Inverurie Academy
Level 6 in Leadership and First Aid – Inverurie Academy
National 5 in Business Management – Inverurie Academy
National 5 in Applications of Maths – Inverurie Academy
National 4 in French – Inverurie Academy
Certification in Health and safety, manual handling, Terrorism, Cyber security, food safety – Thrive eLearning for Workplaces
