Jenny Brown
Customer Service
Talent
Lerwick, Shetland IslandsMember since August 7, 2024
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About
Dynamic, enthusiastic and versatile professional with over 9 years of diverse experience in social care, retail, bartending and reception services. Adept at providing exceptional customer service, managing operations, and working collaboratively in fast-paced environments. Proven ability to adapt to various roles and responsibilities whilst maintaining a strong commitment to the quality and efficiency of my work.
Experience
Social Care Worker (H Grade)
- Duration: 3 years
- Responsibilities: Provided care and support to individuals in need, assisted with daily activities, ensured a safe and nurturing environment, and collaborated with other healthcare professionals to develop care plans.
- Duration: 2 years
- Responsibilities: Prepared and served drinks, managed bar inventory, provided excellent customer service, maintained a clean and organized bar area, and handled cash transactions.
- Duration: 3 years
- Responsibilities: Various roles including customer service, stocking shelves, managing inventory, assisting customers with inquiries, and ensuring a well-organized and stocked store environment.
- Duration: 1 year
- Responsibilities: Managed front desk operations, greeted and assisted visitors, handled phone calls and emails, scheduled appointments, maintained records, and provided administrative support.
Education
SVQ2 Social Care
NC Social Care
Cocktail Trained
Coffee Trained
Proficient in using Microsoft Office