Joe Stephens

A friendly, reliable and motivated individual with experience in volunteering within retail and community environments. I have developed strong customer service skills, enjoy working as part of a team. I am confident communicating with a wide range of people and supporting others in a respectful and positive way. I have a learning disability and autism, which has helped me develop resilience, empathy and a strong ability to support and understand others.

Volunteer - St Richards hospice - Malvern Link

(2018-01)

• Delivering excellent service by assisting customers at the till and responding to enquiries in a friendly and professional manner
• Organising stock, including clothing and accessories, maintaining a well presented shop floor
• Donating items, and assessing quality and suitability
• Supporting day to day running of the store as part of a team

Volunteer - Bridge training development - Malvern

(2012-01 - 2019-12)

• Supported daily routines within a training environment, including maintaining clean and safe communal area
• Undertook cleaning duties such as washing up, loading the dishwasher and ensuring hygiene standards were met
• Assisted with animal care, including feeding support and promoting a friendly and inclusive environment
• Demonstrated reliability and responsibility in a setting requiring a valid DBS check

Volunteer - Worcester animal rescue shelter - Worcester

(2010-01 - 2015-12)

• Provided daily care for animals, including feeding, cleaning enclosures, and maintaining high hygiene standards
• Exercised dogs regularly, ensuring their physical wellbeing and safe handling at all times
• Supported the care of both cats and dogs, monitoring their behaviour and reporting any concerns
• Contributed to the running of the shelter as part of a team

Volunteer - Lifestyle - Worcester

(2005-01 - 2010-12)

• Assisted with the disassembly and sorting computer equipment, including desktop units and laptops
• Identified reusable items and safe handling of electronic components
• Provided practical support to the team members and service users, promoting a helpful and collaborative environment

Entry level 2 - ICT (Btec) - South Worcester college

GCSE - Broad curriculum - Ruskin mill college

Entry level 2 - Catering - South Worcester college

Entry level 2 - Maths - South Worcester college

Entry level 2 - English - South Worcester college

Training Program - General Skills Development - Bridge training development (2012-01 - 2019-12)

National curriculum (GCSE) - General Education - Dyson Perrins high school (2003-01 - 2008-12)