Clare
Customer Service Professional with Retail and Administrative Experience
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About
Friendly, reliable and approachable with extensive experience in customer service, retail, administration and hands-on practical work. I enjoy working with people and take pride in providing excellent customer service while maintaining a high level of accuracy and attention to detail. I am equally comfortable working independently or as part of a small team and thrive in varied roles where no two days are the same.
I particularly enjoy retail and helping customers find exactly what they're looking for, and I would love the opportunity to bring my experience and positive attitude to the team.
Experience
Multi-Skilled Operative at Glen Cleaning Group (2023 – Present)
- Carry out a wide variety of property maintenance tasks including tiling, kitchen fitting and general repairs.
- Prepare invoices and quotations with accuracy and attention to detail.
- Maintain high standards of health and safety on site.
- Work both independently and as part of a team to meet deadlines.
- Communicate effectively with customers, tradespeople and management.
- Take pride in delivering a professional, high-quality finish on every job.
Customer Service Supervisor (Runner) at Asda
- Supervised the evening customer service team across staffed tills, self-service checkouts, kiosk and customer service desk.
- Assisted customers with enquiries, returns and resolving issues in a friendly and professional manner.
- Coordinated colleague breaks and daily workflow to ensure excellent customer service.
- Supported home delivery partners including Just Eat, Deliveroo and Uber Eats.
- Managed busy trading periods while responding to management requests and technical issues.
- Maintained a calm and positive attitude in a fast-paced retail environment.
Service Manager at Blue Collar Company
- Coordinated events and showcases, ensuring smooth delivery from planning through to completion.
- Liaised with clients, internal departments and external suppliers.
- Built positive working relationships with colleagues, contractors and customers.
- Solved problems quickly to maintain a seamless customer experience.
- Worked with people at all levels, from senior management to operational teams.
