Joe Thomas

Performance-driven engineering professional with expertise in hydraulics, mechanical, and electrical systems, and comprehensive experience in stores management and sterile services. Proven track record of improving operational efficiency through training and development and effective use of QMS and DMS systems. Skilled in diagnosing critical problems using diagnostic tools and schematic drawings. Energetic self-starter and team builder who achieves goals on time and under budget.

SENIOR STORES TRAINER/ PART ADVISOR - RADICAL MOTORSPORTS PETERBOROUGH - Peterborough, UK

(2022-05)

Identify and source automotive or engineering parts using manufacturer systems. Manage warranty claims and return damaged/incorrect parts to suppliers promptly. Deep understanding of vehicle layout and parts functions.

• Coordinated and monitored training schedules, costs, and equipment for all stores personnel to ensure a skilled workforce.
• Created and updated Standard Operating Procedures (SOPs) and training materials (manuals, visual guides, and digital content) to align with current vehicle build models and quality standards.
• Conducted regular competency assessments and "skills verification" to ensure strict adherence to safety protocols, Quality Management Systems (QMS), and manual handling regulations.
• Provided one-on-one coaching and acted as a "buddy" for new hires during their induction and probation period, fostering a culture of continuous improvement.
• Trained staff on advanced DMS systems for stock reconciliation and Just-In-Time (JIT) deliveries, ensuring high accuracy in parts traceability. Receive, inspect, and label incoming stock against delivery notes.
• Supervised and assessed the safe operation of Mechanical and Manual Handling Equipment (MMHE) like forklifts and pump trucks.
• Led investigations into stock discrepancies and non-conformance issues, implementing targeted refresher training to prevent recurrence.

TSSU - STERILE TECHNICIAN - NUFFIELD ORTHOPAEDIC HOSPITAL OXFORD - Oxford, UK

(2019-10 - 2021-12)

• Collected, sorted, and mechanically cleaned used surgical instruments, removing bioburden like blood or tissue.
• Inspected and assembled complex equipment into specific surgical sets, checking each item for damage or defects.
• Operated specialized machinery (autoclave, washer-disinfectors) according to strict safety protocols.
• Utilized electronic ‘Track and Trace’ systems (e.g., T-DOC or Fingerprint) to document every stage of the reprocessing cycle for full accountability.
• Packed, labelled, and delivered sterile supplies to operating theatres, wards, and other clinical departments.

WORKSHOP CONTROLLER/ QUALITY-CONTROLLER ENGINEER - CONSOLIDATED CONTRACTOR COMPANY W.L.L. (OIL & GAS) - Dammam, Saudi Arabia

(2011-04 - 2018-09)

• Monitored work through Maximo (DBS) for repair, accident, and maintenance activities.
• Opened work orders, material requests, and corrective/periodic maintenance orders through Maximo (DBS) for required equipment and vehicles.
• Optimized spare parts inventory across project sites, maintaining buffer stock for critical and fast-moving items.
• Inspected all equipment and vehicle repair work closely before and after coming from projects.
• Diagnosed faults using proper diagnostic tools and supported mechanics in improving operations to deliver top-notch service.

WORKSHOP SUPERVISOR/ QUALITY INSPECTOR/ COORDINATOR - CONSOLIDATED CONTRACTOR COMPANY W.L.L. (OIL & GAS) - Jubail, Saudi Arabia

(2006-08 - 2011-01)

• Coordinated with mechanics regarding project specifics, safety issues, and spare parts issues, acting as an inter-mediator between management and mechanics.
• Maintained regular monthly maintenance schedules for light vehicles, heavy duty vehicles, and heavy equipment, reducing major damages and cutting repair costs.
• Arranged toolbox/safety meetings and demonstrated proper use of special tools to increase productivity and First Time Right (FTR) metrics.

WORKSHOP CONTROLLER /SERVICE ADVISOR - SURYADOYAH BAJAJ MOTOR’S PVT LTD - Vasai West, Thane, Maharashtra

(2005-11 - 2006-08)

• Communicated with customers to identify root causes of problems, opening job cards and re-estimating costs for additional required work. Provide transparent cost estimates for parts and labor before work begins.
• Managed a team of employees, contributing to an 80% improvement in the company customer service rating. Scores based on customer feedback and reviews.
• Implemented the 5P system in the workshop to increase production output from each worker.
• Repair orders (ROs) and maintain accurate customer records in the ERP/DMS system. Verify that work is completed to manufacturer standards and perform final quality checks before vehicle handover.Process invoices and collect payments securely.
• The percentage of vehicles repaired correctly on the first visit.(FTR)
• Identify opportunities to upsell additional services, such as preventative maintenance, tires, or accessories. Advise on warranty protections and potential long-term cost savings.
• Schedule appointments and coordinate the workflow to ensure technician efficiency. Monitor the progress of repairs throughout the day and update customers on any changes to timelines or costs.

DIPLOMA - Automobile Engineering - Dyneshwar Vidhyapeeth from Pune University

HIGHER SECONDARY SCHOOL - Maharashtra University

SECONDARY SCHOOL EDUCATION - Maharashtra University