John Tadiaman

A hard-working, reliable and enthusiastic person with a diverse range of customer service, hospitality and retail experience. Outgoing with strong and effective organisational and communication skills. Good team player and able to use own initiative to achieve personal and company objectives. Versatile and learns new tasks/skills quickly.

Budgens, Merriott 2023 – Present

Retail assistant

• Promoted a welcoming environment where customers and suppliers received great service and strived to maintain the shop to exceptional standards.
• Stocked the different varieties of fruit, vegetables, various other food goods and beverages, magazines, newspapers and sweets.
• Dealt with customer enquiries and complaints face-to-face, resolving any issues quickly and efficiently and rarely had to escalate them to management to resolve.
• Responsibly operated the till, handling cash and credit/debit cards.
• Adhered to security regulations concerning stock and cash, minimising shoplifting and theft.
• Provided high levels of customer service ensuring customers received attentive and pro-active service at all times.
• Demonstrated confidence and tact when dealing with demanding customers.
• Complied with strict Health and Safety in the Workplace, Food Hygiene standards, Retail Law, Security, Welfare and Fire Safety policies and standards.

Tuckers Fish and Chips 2019 - 2023

Customer service

• Responsible for preparing, cooking and packaging take away food to strict company standards, both in quality and quantity, in a very pressurised environment.
• Thoroughly cleaned and prepared all hard surfaces and food preparation areas, utensils and various cooking surfaces and maintained the sanitation and safety standards in the work area.
• Operated a variety of large volume single purpose cooking equipment, fryers, grills and griddles, ensuring enough food was produced to be able to meet the demand of orders.
• Completed food order preparation quickly and efficiently, filling multiple orders at any one time for customers in the restaurant and at the drive thru area.
• Assisted customers at the till points, accurately taking orders, entering into the terminal and summarizing orders back to the customer in order to minimize errors.
• Presented completed orders onto customer trays, bagging all items securely and prepared fresh hot and cold beverages, milkshakes and desserts.
• Dealt courteously with a variety of customer service-related issues, answering customer questions regarding menu items, product ingredients and special meal order items.
• Responsibly handled cash and credit /debit cards, ensuring the till balanced at the end of each shift.
• Cleared down tables in the restaurant and ensured that a welcoming friendly environment was provided.

Bangal Raj, Crewkerne 2016 – 2019

Front of House

• Delivered the highest standard of table service by setting the table cutlery, serviettes and condiments before the start of the meal.
• Warmly greeted customers as they arrived and showed them to their table ensuring they felt welcomed and comfortable.
• Presented menus, took orders for food and drinks and once the orders were ready, the food and drinks were served in a friendly and courteous manner.
• Responsible for making sure the tables and floor were clean and tidy at all times, ensuring the restaurant appeared presentable.
• Developed excellent customer service, time management and listening skills.
• Demonstrated the ability to work on own initiative with minimal supervision as well as part of a bigger catering team.

Oscar Mayers 2015

Food production Operative

• Worked on an assembly line as part of a close-knit team, packing food products to a high standard and to tight timescales.
• Responsible for checking and controlling the machinery that processed the food, ensuring there were no breakdowns or delays in production and adjusted the speed of the conveyor belt if necessary.
• Maintained a constant supply of raw materials and ingredients to the production line and checked instruments including temperature gauges, at regular intervals.
• Maintained the cleanliness of the machines at all times, following clear procedures and guidelines.
• Able to perform repetitive tasks quickly and accurately without compromising on quality levels.
• Demonstrated high levels of focus, concentration and attention to detail, as well as discipline in being able to perform under pressure, working to strict timescales.
• Adhered a responsible attitude towards safe working practices coupled with a safety conscious approach to work.
• Complied to strict Health and Safety, Food Hygiene and Fire Safety procedures, policies and standards.

Waitress, Crewkerne 2013 – 2014

QUALIFICATIONS

• Level 3 Health and Social Care, Yeovil College, 2013
• Secondary level of Education, Wadham Community School, 2012