Johnny Osei Aidoo
Warehouse Operations · Data Accuracy · Online Sales Systems
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About
Reliable, detail-focused operations professional with 3 years of hands-on experience in a fast-paced DHL sort environment: docking trailers, managing chute allocation and keeping live sort flow moving on time. Strong computer and data-entry skills, with experience in Excel-based reporting, databases and Stripe payments. Has independently built and launched online products, run paid social campaigns (Meta, UK & US) and publishes content across Instagram, YouTube and TikTok.
Dependable, practical and comfortable switching between screen-based sales admin and physical warehouse work.
Experience
Sort/Tower Control Operative at DHL (Present)
Progressed from warehouse operative (trailer docking) to chute maintenance to current tower control role, coordinating live sort operations. Responsible for docking trailers, managing chute allocation and keeping sort flow running accurately under time pressure. Spotted inefficiencies in the team's manual Excel-based reporting and independently began building a digital replacement for accurate, centralised records.
Operations Support at Family Business — Auto Parts Shop
Supported daily operations of a family-run shop selling tyres, parts, oils and filters — early grounding in customer service and operations.
Freelance Web Developer at Self-directed (Present)
Delivered web development work for clients alongside full-time employment.
Education
Self-taught in Web Development