With 13 years of experience in the hospitality industry, I have honed a diverse set of skills that I believe make me an excellent fit for this role. Throughout my career, I have consistently advanced to positions of greater responsibility, where I managed tasks including:
- Monitoring and documenting stock and equipment using Microsoft Word and Excel
- Placing orders with various suppliers, negotiating prices, and resolving delivery discrepancies
- Scheduling and coordinating food order collections, considering specific dietary needs
- Answering customer calls, addressing their queries with a friendly demeanour, and ensuring their requests are carried out by myself or delegated to the appropriate colleague
My experience in high-paced kitchen environments has equipped me with exceptional organizational skills, a strong aptitude for problem-solving, and the ability to remain calm and focused under pressure. I have learned to make quick, effective decisions and adapt to changing circumstances. I communicate clearly and effectively with team members, customers, and suppliers to resolve any issues that arise promptly. I am eager to learn and apply new skills, often identifying more efficient ways to complete tasks.