Frontline Healthcare Specialist - NHS
(2020-09 - 2021-12)
- Coordinated competing priorities across multidisciplinary teams, ensuring seamless service delivery under tight operational constraints.
- Implemented evolving NHS policies and operational procedures, supporting effective change management during the COVID-19 response.
- Engaged with diverse stakeholders to communicate complex information, building trust and enabling informed decision-making in high pressure situations.
Work Experience Placement - Channel 4
(2023-10 - 2023-11)
- Analysed audience behaviour to inform campaign strategy, enabling more targeted messaging and stronger campaign positioning.
- Developed campaign content and creative drafts, supporting audience engagement and online community growth.
- Presented campaign proposals and performance insights to stakeholders, driving informed decision-making through data-led recommendations.
Independent Music Consultant - Fiver & Beatstars
(2022-03)
- Generated $7,000+ in revenue by advising 150+ international clients and applying data-driven pricing market positioning, and customer retention strategies.
- Analysed client feedback and service performance to maintain a 98% satisfaction rate, driving continuous process and service improvements.
- Delivered end-to-end engagements by defining project scope, managing timelines and balancing multiple concurrent projects.
- Cultivated relationships with clients across 15+ countries, increasing repeat business through effective stakeholder management and cross cultural communication.
Volunteer Project Director - Birmingham Disability Festival
(2026-07)
- Directed planning and delivery of a community festival, managing schedules, budgets and on the day logistics.
- Liaised with sponsors, vendors and accessibility partners to ensure the event met the access needs of disabled attendees.
- Managed event budget and resource allocation, delivering the festival with constraints.
