Juber Uddin

Security Operations Manager

Talent

LondonMember since October 3, 2026

Proven experience as security manager or similar positionExperience using relevant technology and equipment (e.g. CCTV)Experience in Incident managementExcellent knowledge of security protocols and proceduresSolid understanding of budgeting and financeWorking knowledge of MS OfficeExcellent communication and interpersonal skillsOutstanding organizational and leadership skillsCommitted and reliableCreative problem solvingAbility to learn and adapt to rapidly changing environments·Emergency Incident ManagementTravel Security

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About

I am a highly self-motivated security professional with over 17 years' experience, predominantly within the flagship and high-end corporate environment for world renowned global organizations. I am a dynamic security manager with excellent communication skills both verbal and electronic means on all platforms. I have strong decision-making skills and always seek to deliver professional service in accordance with company policy and strategic approach.

I am dynamic and always strive to make the security operation in my realm to be effective taking a keen interest in health and safety as well as keeping an eye on sustainability and reducing carbon footprint. I have the experience to work closely with other departments and collaborate both verbally and written in order to utilize services to accomplice common objective. I have excellent people management and training in accordance with contractual obligations through my many deployments and experience within the security industry.

Experience

Security Operations Manager - Mitie Security

(2021-12)

Protect the client's staff, assets and property, ensuring all security and safety matters are promptly and correctly addressed, with the appropriate responses and actions, and to ensure the client is informed of any incidents immediately and produce timely and concise reports.
Ensure all staff under their charge are fully conversant with all building, security operational procedures, policies, emergency procedures, risk assessments and assignment instructions issued by Mitie and the client, and to ensure that all versions are correct, updated as required, and agreed by the company and the client.
To develop and deliver the professional training of all security staff, to ensure staff personal development plans are identified and progressed and to maintain staff training records.
Provide specialist, technical advice and guidance on all security related issues.
Support the Contract Manager with security related initiatives and best practices into business on agreement with the client and the company.
Implementation and lead on all additional training requirements and all compliance matters.
Exercised leadership capabilities by successfully motivating and inspiring others.
To create review and where appropriate, enhance post orders and campus operational procedures to ensure adherence to procedures and audit requirements
To respond and manage campus and regional incidents in a timely manner and to escalate in line with procedures and reporting lines.
To ensure all relevant stakeholders are informed with timely and concise reports and updates. Provide quality control, governance, and leadership to the campus security team to ensure the protection of people, premises, and assets. When operationally needed to deputize for the account manager in their absence.

Covid Operations Site Lead - Mitie – Westminster - Westminster

(2020-11 - 2021-09)

Covid Operations site lead working in number 10 downing Street. My main roles and responsibilities were taking lead of the Prime ministers UK residence. The nature of my role was at a critical time when the strictest Covid-19 measures was in place to be adhered to. My roles were running day-to day operations incident reporting, on-site workforce management. All Health and safety aspects including accountability for PPE stock for Covid-19. Ensure all onsite residence officers staff members adhere

Senior Duty Security Manager - Mitie – Canary Wharf - Canary Wharf

(2015-10 - 2020-11)

Resourcing and budget control for 3-year live building refurbishments. Accurate financial records assisting in invoicing meeting with stakeholders. To oversee the management of 4 teams having 3 duty managers in my reporting line.
To ensuring all security and safety matters are promptly and correctly addressed, with appropriate initial and follow up actions, and to comply with any escalation procedures in the event of any incidents affecting the integrity of the building and its operation.
To ensure prompt incident management to incidents ensuring the correct escalation process is followed and detailed report writing.
To ensure all staff reporting to me are fully conversant with standing Policies, Emergency Procedures and Instructions issued and to ensure that all updated versions are disseminated to all relevant staff.
To manage all duties of members of staff under my supervision ensuring that they carry out the duties required of them efficiently and correctly, addressing shortfalls by the implementation of additional training or disciplinary measures as required.
To ensure compliance with Data Protection Legislation regarding disclosure of personal and confidential information held on the security databases and CCTV systems.
To be responsible for the compliance and administration of Control Centre records and assist the duty manager in conducting monthly audits.
To ensure that all critical alarms are actioned in a timely manner.
The correct handling and initial investigation of incidents

Security Control Centre Operator - Mitie – Canary Wharf - Canary Wharf

(2008-02 - 2015-11)

To monitor and administer all aspects of the Control Centre technology systems including Access Control, CCTV, Intercoms, Lift Controls, and Fire Command Panel.
To assist and monitor the Security Team to respond to incidents.
To ensure all incoming telephone calls are answered in a timely manner.
To ensure that all critical alarms are actioned in a timely manner.
Ensure full compliance with Credit Suisse Policies and Procedures are followed.
To monitor UKMEA news reports and escalate where necessary.
To monitor access and egress of personnel and respond to breaches.
To be responsible for the compliance and administration of Control Centre records and assist the duty manager in conducting monthly audits.
To be responsible for the administration, issue and return of all keys, and radio communication equipment and audit compliance.
To ensure that all incidents, are reported promptly and recorded within the guidelines laid down by Global Security Services, efficiently dealt with, and escalated.
To ensure integrity of the security systems is maintained.
To comply with data protection guidelines regarding disclosure of personal and confidential information held on the security databases.
To run reports and view CCTV footage as directed by the Global Security Services team.
To promptly report all system faults.
To maintain a key element of the control centre function by utilising the technology available to ensure that as far as possible the building remains secure, and any suspicious activity is noted.
To conduct a patrol of the premises using CCTV internally and externally and the patrol book, noting the results.

Education

Diploma - IT Practitioners Software Programming: Computer systems Information systems Introduction to database Business applications Web development - Hackney Community College (2005-08)

High School Diploma - 7 GCSE's - St Paul's Way Community School - London (2002-07)