Jules West

Experienced and dedicated Deputy Facility Manager with over seven years of proven success in managing and maintaining public buildings and facilities within a local council environment. Skilled in coordinating maintenance operations, ensuring health and safety compliance, and delivering efficient, cost-effective services that support community needs. Known for strong leadership, proactive problem-solving, with a consistent record of improving service standards and operational performance.

Liaising with contractors and staff, and implementing sustainable facility management practices in line with council objectives. Committed to maintaining safe, compliant, and welcoming public spaces that enhance community wellbeing. Provided exceptional service to a high volume of the general public daily in a fast-paced environment.

Now seeking a new role which will not only allow me to use my transferable skills but to continue to learn new skills.

Factory Operative - Ambitions Personal, Book Service, Frating - Frating

(2025-07 - 2025-10)

• Locating customer items from the warehouse, packing and securing the products ready for shipping.
• Replenishment of stock
• Communication with management for any urgent orders or special requirements.

Deputy Facilities Manager - Frinton and Walton Town Council, Essex - Essex

(2016-05 - 2025-05)

• Coordinate and manage staff rotas to ensure adequate coverage and efficient service delivery.
• Act as the primary point of contact for clients, managing bookings and ensuring their requirements are met promptly and professionally.
• Deputise for the Facilities Manager and other senior staff during periods of absence, maintaining smooth operational continuity.
• Supervise and support staff to ensure high standards of performance, safety, and customer service.
• Conduct regular stock checks, particularly within licensed premises, and complete all necessary compliance and operational documentation.
• Handle financial transactions and ensure accurate cash management and record-keeping.
• Perform routine inspections of defibrillator units and playground equipment on a weekly and monthly basis, ensuring compliance with safety standards.
• Procure cleaning supplies and other operational materials through the centre's management system and manage the issuing of security fobs and access control.
• Liaise with venue hirers to coordinate logistics, ensure satisfaction, and uphold the reputation of the facility.
• Oversee technical equipment, including lighting and sound systems, ensuring setups meet client specifications.
• Contribute to the effective day-to-day running of the Columbine Centre and proactively suggest initiatives to enhance efficiency and generate additional revenue.

Career break - Primary caregiver for a family member

(2025-10 - 2026-04)

CSEs/O level standard - Heartsease comp Norwich, Norfolk