Justine Marsh

With over eight years of experience in the cruise industry, I am a passionate and driven sales operations. My mission is to manage, lead, mentor, and develop a successful sales team, while maintaining the highest standard of customer service and achieving set targets and goals.

I have a strong background in customer relationship management (CRM), coaching and mentoring, training and development, and operational strategy. I have proven skills in creating and implementing effective systems, processes, and policies to monitor and enhance the sales team's performance, quality, and productivity. I also have a track record of fostering strong relationships with external partners, account managers, and industry stakeholders, and staying abreast of emerging trends and opportunities.

I am a certified coach and mentor, and I have completed multiple courses in public speaking, skills for success, and business strategy. I love to see people grow and thrive in their roles, and I am always looking for new ways to inspire, motivate, and empower my team and myself.

customer relationship management (CRM), coaching and mentoring, training and development, and operational strategy. I have proven skills in creating and implementing effective systems, processes, and policies to monitor and enhance the sales team's performance, quality, and productivity

Speak Up - Public Speaking

Centre if Excellence - Coaching & Mentoring

Speak Up - Coaching Diploma

Dale Carnegie - Skill for Success