Online Shopper at ASDA-Leeds (2020-10 – Present)
Picking online shopping delivered great customer service
Catering Assistant at Mellors Catering Services (2024-11 – 2025-02)
- Food Preparation & Service: Assist in preparing and serving nutritious meals, adhering to dietary requirements and portion control.
- Kitchen Hygiene & Safety: Maintain cleanliness of kitchen and dining areas, ensuring compliance with food safety and hygiene regulations.
- Stock Management: Assist with receiving and storing deliveries, ensuring proper stock rotation and reporting low stock levels.
- Customer Service: Serve meals to students and staff in a friendly and efficient manner, promoting a positive dining experience.
- Team Collaboration: Work effectively with the catering team to ensure smooth daily operations and support special events when required.
Store Assistant at Arden News (2019 – 2020)
- Operating the till and accurately handling cash and card payments
- Approaching customers and politely asking them if they need help
- Keeping the shop and displays clean and tidy at all times
- Receiving deliveries, unpacking and re-shelving or storing stock
- Involved in regular stock checks and stock takes
- Being vigilant at all times and to help minimise theft
- Ensuring all Health and Safety procedures are effectively carried out
Store Manager at Journeys Friend (2008 – 2014)
Started as shop assistant and then I got promoted to supervisor in 2009 and store manager in 2010
- Recruit, train, and supervise staff to ensure high performance and adherence to company standards.
- Conduct performance evaluations and provide constructive feedback.
- Develop and implement strategies to achieve sales targets and enhance profitability.
- Monitor sales performance and adjust tactics as necessary.
- Oversee inventory levels, ensuring timely restocking and minimizing stockouts.
- Manage stocktaking processes and address discrepancies.
- Ensure a high standard of customer service, addressing complaints and concerns promptly.
- Prepare and manage budgets, monitor expenses, and ensure cost-effective operations
- Ensure the store complies with health and safety regulations and company policies.
- Maintain store cleanliness and organization.
- Plan and execute in-store promotions and displays to attract customers.
- Monitor market trends and adjust product offerings accordingly.
- Handle administrative tasks such as scheduling, payroll, and reporting.
- Maintain accurate records and documentation.
Sous Chef at Arc Inspiration (2007 – 2008)
- Full time member of the kitchen team in a pizza house
- Responsible for preparing a range of plates including starters and deserts
- Fully trained in food hygiene and kitchen health and safety
- Gained skills in catering, service and team work
