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Kai Ward

Motivated and reliable professional with experience in customer service, hospitality and fast-paced environments, with strong communication skills and a willingness to learn and develop new skills.

Talent
KenilworthMember since September 7, 2026
Customer Service & Guest CareBarista Skills & Food PreparationCash Handling & Till OperationWorking Independently & Opening/Closing PremisesTeamwork & CommunicationTime Management & MultitaskingFood Hygiene & Health & Safety Awareness
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Customer Service & Guest CareBarista Skills & Food PreparationCash Handling & Till OperationWorking Independently & Opening/Closing PremisesTeamwork & Communication

About

Motivated and reliable individual with hands-on experience across front-of-house, barista service, and kitchen environments. I am customer-focused, hardworking, and calm under pressure, with a strong ability to work independently and as part of a team. Having worked in fast-paced hospitality settings, I have developed excellent communication skills, attention to detail, and a strong work ethic.

I take pride in delivering high-quality service, maintaining high standards, and contributing positively to the overall customer experience.

Experience

Waiter at The Royal Court Hotel

  • Delivered friendly, professional table service to guests in a hotel dining environment.
  • Took food and drink orders accurately and ensured timely service.
  • Provided a high standard of customer care, responding to guest needs and requests.
  • Worked closely with kitchen and front-of-house teams to ensure smooth service.
  • Maintained a clean and organised dining area in line with venue standards.

Apprentice Chef at The Queen and Castle Pub – Kenilworth

  • Supported the preparation and service of fresh, high-quality dishes in a busy kitchen environment.
  • Assisted senior chefs with food preparation, plating, and service during peak periods.
  • Maintained high standards of food hygiene, cleanliness, and health & safety at all times.
  • Managed stock rotation and assisted with basic stock control.
  • Developed strong time management skills while working efficiently under pressure.

Barista / Café Assistant at Train Station Café – Kenilworth

  • Independently opened and closed the café, managing all daily operations.
  • Prepared and served a range of hot and cold drinks to a high standard.
  • Handled cash, card payments, and daily till reconciliation.
  • Managed customer service independently during shifts, ensuring a welcoming environment.
  • Maintained cleanliness, food safety, and stock levels throughout the day.

Education

Music Performance and Production Diploma in Music – Warwickshire College – Leamington (2023-07)

Skills

hospitality and fast-paced environments

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