A motivated and adaptable professional from Wales, aged 24, with a Bachelor's degree in Criminology and Sociology
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A motivated and adaptable professional from Wales, aged 24, with a Bachelor's degree in Criminology and Sociology. I have developed strong skills in customer service, team management, and claims handling, with hands-on experience in high-pressure, fast-paced environments. With proven leadership abilities and a commitment to delivering high-quality results, I thrive both independently and in collaborative team.
Motor Claims Consultant | GT Insurance (Australia)
Managed motor claims, liaised with customers, brokers and repairers, maintained compliance and accurate records.
Bar Staff | Australia (7 months)
Delivered excellent customer service in a busy bar, handled payments and worked efficiently under pressure.
Motor Claims Consultant | Admiral Insurance
Managed high-volume motor claims from notification to settlement while providing excellent customer service.
Salon Assistant / Customer Service Advisor | LexTan
Managed appointments, supported daily operations and built strong client relationships.
Delivered excellent customer service in a fast-paced hospitality environment, serving food and drinks and handling payments.
Cardiff University – BSc (Hons) Criminology & Sociology (2021)
Caerleon Comprehensive School – 3 A Levels | 12 GCSEs
BSc (Hons) in Criminology & Sociology – Cardiff University (2021)
3 A Levels | 12 GCSEs – Caerleon Comprehensive School
