Karamo Diallo
Senior Application Engineer
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About
Strong Agile and ITIL experience, pragmatically applying best practice methods to meet challenging business needs.
Able to drive effective IT change, engaging stakeholders to understand requirements, develop strategy & implement innovative solutions and ‘best-in-class’ technology services, transforming the technical landscape Accomplished as a troubleshooter, with expertise in leading root cause analysis across highly complex environments, defining solutions to improve systems and services, and enhancing operational performance
Experience
Strong Agile and ITIL experience, pragmatically applying best practice methods to meet challenging business needs.
Able to drive effective IT change, engaging stakeholders to understand requirements, develop strategy & implement innovative solutions and ‘best-in-class’ technology services, transforming the technical landscape Accomplished as a troubleshooter, with expertise in leading root cause analysis across highly complex environments, defining solutions to improve systems and services, and enhancing operational performance
Education
Bachelors degree in Information Technology