Locum Engagement Advisor at The Connection, St Martin-In-The-Fields (2018-07 – Present)
- Supported vulnerable rough sleepers who've been referred by the outreach team to use the night shelter services.
- Explained to new clients their rights when using the shelter, the facilities available, including a hot meal & breakfast and provide clothing if needed and a shower and laundry and helped them settle in.
- There was security but often had to deal with challenging behaviour, helping to resolve issues. Due to Covid the night shelter had to close, and The Bridge was set up in 2020, based in a hotel to provide a bridge between the streets and more permanent housing solutions, offering psychological and medical care offered during the day and drug & alcohol treatment support.
- I also worked nights. There, often around 4 nights a week where my role was usually as a support if they wanted to talk and giving advice on services available; listen to their stories, assess situations, often supporting security if there were issues but always being there if they needed me.
- Some of the women were street workers and we supplied care packages to those who needed them and liaised with police and ambulance services. The Bridge has now closed, and a short-term project set up in its place.
Dog Walker and Cleaner at Self-employed (2014-09 – 2018-07)
- I walked dogs over Richmond Park; ensuring their well- being and safety and looked after them in me home when people were away for weekends or holidays. Also had several cleaning jobs in private homes but because Covid I've been unable to continue.
Support Worker at Croftlands Trust (2008-12 – 2014-06)
- Worked in a substance misuse project for 2yrs, then in a supported housing project working with adults with mental health issues.
- Wrote reports, chaired meetings, attended reviews with clients,
- Wrote support plans and risk assessments,
- Key worked and helped with housing issues, benefits, and money management.
- When the project closed, I set up a charity with Croftlands and trained clients with mental health issues to help to run it; enabling them to reintegrate in the community and gain skills.
- Once this was up and running, I began working in a mental health supported housing project closer to home. The substance misuse project closed & I moved back to London
Support Worker at Mencap (2004-04 – 2008-09)
- Supported and advocated adults with learning disabilities to lead as independent lives as possible in a residential setting.
- Wrote reports, person-centred plans, and risk assessments
- Attended reviews and supported clients to manage their finances and housing benefits
- Key worked and advocated for clients when necessary
- Supported clients to obtain their goals including doing college courses or going on holiday
Supervisor at Lavender Bar and Restaurant (1998-12 – 2003-03)
During my studies and after and they kept a position open after I returned after a year working abroad
- Liaised with chefs and to organise menus, served customers, delegated work
- Organised receptions, parties, etc
- Arranged rotas, dealt with, and resolved customer queries and complaints.
- Helped with recruitment and managed restaurant when the manager was away
Receptionist/Administrator at Stormont Road Surgery (1993-01 – 1997-01)
Initially a single-handed practice in a basement on Clapham Northside, so my role involved doing everything that was needed including making appointments and listening to patients when they needed someone to talk to
- Chasing up results, liaised with nurses and reps, dealt with confidential records, and dealt with any issues
