Karolina Lasicka
Client Account Manager
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About
Motivated Client Account Manager with a solid background in talent acquisition, employee relations and performance management. Skilled in utilizing data and analytics to push strategic HR initiatives. Strong analytical skills and committed to implementing HR policies and procedures. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development.
Experience
Client Account Manager - Axiom Personnel Ltd - London
(2021-04)
- Handling over 20 accounts as well as finding the perfect talent for my clients.
- Negotiated contracts with vendors, securing favourable terms that benefited both parties.
- Implemented innovative solutions that improved overall client satisfaction levels and loyalty scores.
- Leveraged data-driven insights to optimize account performance and identify trends over time.
- Boosted client satisfaction by addressing concerns, providing solutions, and maintaining strong relationships.
- Negotiated competitive compensation packages on behalf of candidates, ensuring mutually beneficial outcomes for both parties involved.
- Conducted extensive market research to stay informed on industry trends and competitive landscapes for targeted sectors.
- Streamlined the hiring process by utilizing advanced applicant tracking systems and automation tools.
Recruitment Consultant - Axiom Personnel Ltd - London, ENG
(2019-11 - 2021-04)
- Supported an average of 40 candidates a month in securing new positions and ensuring all candidates had a positive experience
- Searching candidates from various platforms such as Indeed, Reed, CV-Library, Jobsite and Linkedin
- Sourcing candidates for the industrial and automotive industry
- Took responsibility and owned 20 client accounts
- Negotiated agency fees with C-suite personnel
- Seeking feedback from clients to improve candidate interview and work skills
- Vetting candidates to the correct standard which included DBS checks, work history, right to work checks and correct checking of documentation.
Trainee Manager - Schuh Kids
(2019-11 - 2021-04)
- Started as a part-time stock room assistant and worked my way up to a Trainee Manager
- In charge of recruitment for shoe kids
- Interviewing candidates quarterly for my department
- Morning and night admin paperwork including rota schedules, weekly measurable and handover sheets
- Developing managerial soft skills such as problem-solving, professional writing and teamwork
- Working closely with the store manager to meet KPIs
- Hosting monthly team meetings with a team of 30 staff.
Education
Extended Diploma - Health and Social Care - Harris Academy Chafford Hundred Sixth Form (2015-09 - 2017-05)
GCSE's - Harris Academy Chafford Hundred (2010-09 - 2015-05)
