Transport Training Manager
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A self-motivated, confident, hands-on manager who leads by example. An effective communicator at all levels, with the experience to motivate others in a fast moving and changing business environment. Highly experienced managing large scale Transport operations with full accountability, excellent communicator with proven performance management to deliver targets. Highly experienced in leading and executing significant change.
A strong team player, with an aptitude for problem solving, and the determination to see tasks through to their conclusion. Highly experienced Supply chain - Distribution and Customer Fulfilment professional committed to delivering outstanding customer service with a reputation of ensuring complete customer satisfaction I believe that operating efficiently and at a profit does not have to compromise the philosophy that “The Customer is King”.
March 2020 – Present: MOD - Civil Servant / SERCO - RAF Brize Norton, Oxfordshire.
Delivering driver & operator training to service personnel, civil servants, and contractors on 32 specialist airfield platforms, mechanical handling equipment and general service vehicles, completing all relevant pre and post course administration. As part of a blended Service / MOD Civil Servant specialist training delivery team, leading a team of 6 providing essential support to the RAF and wider Defence operations involving the use of specialist vehicles. Carrying out check drives after a D.T.B. accident / incident.
Deliver initial, continuation and familiarisation training of all drivers on relevant vehicles. Ensuring suitability reports are raised and retained on file for each vehicle and files safeguarded. The raising of training documents and updating records on completion.
Updating our database and compile monthly stats. The training and certification of nominated of vehicle marshaller. Providing introductory briefs, including HSAW for all students and promoting a culture encouraging inclusion and diversity across all areas of the operation.
National Training & Regional Risk Assessment Manager.
April 2013 - March 2020: Tesco – National & Southeast.
Delivered driver CPC training to all Tesco drivers across 13 depots throughout the UK. Writing, designing and delivering in-house driver training program which was overseen and monitored by the Joint Approvals Unit for Periodic Training (J.A.U.P.T.). These drivers hours were uploaded to the DVLA database for issuing of driver cards. This consisted of 3-day induction training as well as the required rolling 5-year periodic training.
Conducted store visits to create or update the delivery risk assessments for the Southeast region ensuring all aspects of the store delivery processes are documented and adhered to by both drivers and store staff. Continually monitoring all Health & Safety and legal requirements. Routes to and from the stores including clear access to the loading / unloading location.
Engaged with local authorities, landlords and councils on matters such as vehicle restrictions and curfews while accessing / egressing store delivery windows.
Transport Team Manager & Deputy Shift Operations Manager.
Sept 2001 - April 2013: Tibbett & Britten, Exel & Tesco - Thurrock, Kiln Farm & Harlow.
Deputy Shift Operations Manager. I deputised for both the Transport Manager & the Shift Operations Manager. Responsible for the performance and costs of all key Transport Operations processes. Managing a 90% service level to 234 stores across the Southeast region, resulting in £30k p.a. reduction in department overheads over the first 5 years.
Managed the start-up of a new 800,000 sq ft depot, establishing that DC into a sustainable business, through delivering 1.4m cases at peak week in Christmas 2001, to delivering over 5m cases regularly each week.
Led and coached a Transport team of 16 Team Managers, 17 clerks & 245 drivers, achieving measurable improvements in targets and objectives to deliver continuous improvement to Transport Processes through a 24/7 operation.
Co-ordinated the key processes to ensure optimum performance, e.g., Teamleader and Clerical rosters, driver training and debriefing and Tachograph compliance, including Health & Safety, drivers’ hours, in line with the drivers Working Time Directive.
Continuous review and evaluation of the Operations Processes and their outcomes through the use of appropriate K.P.I’s. I headed a management team to implement a new driver shift roster, to improve productivity, this continues to be in use.
Developed the team through PDP to provide support to the succession plan for the DC. Eleven clerks working under myself were promoted to full Team Manager Status in the 12 years.
Identify opportunities for improvement and facilitated their implementation, by using start and end of shift briefings within transport and warehouse. Enhancing working relationships and communication ensuring that the site values are seen as an integral part of all management processes and practices.
Warehouse Team Manager & Deputy Shift Manager: Thurrock & Harlow.
2½ year deployment into the warehouse allowed me to expand my logistics knowledge, giving me a broader view of how Tesco Distribution works overall. I experienced the Goods in, Assembly, Goods out and loading bay areas, and how they are all interconnected. This allowed me to challenge many preconceived views of how my team’s role and the role of others at the Depot.
I deputised for the Shift Managers in their absence, covering the 24/7 shift requirements day by day.
Education: 1981 – 1983: 6 - O levels including English and Maths.
2013 – Level 3 teaching qualification. P.T.T.L.S. (Preparing To Teach in the Life Long Learning Sector).
J.A.U.P.T. approved DCPC training instructor
Health & Safety legislation, I.O.S.S.H., safe and legal
Specific Learning Difficulties - how to identify and teach (SpLD).
Franklin Covey course – The 7 habits
Discipline & Grievance
Enabling leadership In house education by AMICUS & USDAW
Digital Tachograph – Tachomaster & TruTac systems
Tachograph Law, RTD (WTD)
Isotrak and Microlise G.P.S. tracking super user
Various courses covering organisational aspects of management and administration.
Driving Licences: Full UK, LGV C+E, PCV cat D, Motorcycle.
A.D.R., R.I.T.I.B. equivalent on various forklift MHE & ACHE equipment.
Instructor Qualifications: (R.I.T.I.B.) MOD equivalent (DST Leconfield) – Instructor / examiner on General service driving, off road awareness skills, CALM (HIAB) Crane, Counterbalance, Reach & Tier, Combi-lift & all terrain JCB MHE, Trepel and Atlas aircraft handling equipment (ACHE).
