Kasia Dabrowska

Experienced corporate professional with strong transferable PA and executive support skills, seeking to progress into a dedicated PA role. Skilled in managing busy diaries, coordinating meetings, handling confidential information, and delivering seamless administrative support in fast-paced environments. Known for a proactive approach, excellent attention to detail, and strong communication skills, with a natural ability to build positive working relationships.

Ready to apply organisational, problem-solving, and stakeholder support skills to provide efficient, high-level assistance to senior leaders.

Front of House Coordinator - Universities Superannuation Scheme, Fenchurch Street, CBRE - London

(2023-11)

• Manage and coordinate the booking of meeting rooms
• Provide professional front-of-house and administrative support to senior stakeholders, employees, clients and visitors.
• Manage the daily receipt, sorting and distribution of incoming and outgoing mail and deliveries, ensuring items are handled efficiently and securely.
• Pre-register and coordinate visitors using Proxy click and Sky Visitor, ensuring a smooth and professional arrival experience.
• Supervise housekeeping staff and liaise with relevant teams to maintain high standards across the office environment.
• Coordinate with external vendors and contractors to arrange repairs, maintenance and inspections, following up to ensure issues are resolved promptly.
• Liaise with Security regarding building access and promptly report and follow up on faults with access control systems.
• Issue temporary visitor access passes, maintain accurate records and follow up on outstanding passes.
• Raise and process purchase orders through Coupa, supporting the smooth running of day-to-day administrative and office operations.
• Manage multiple priorities in a fast-paced corporate environment, using strong organisational skills and attention to detail to ensure tasks are completed efficiently.
• Handle sensitive information and workplace matters with professionalism, discretion and confidentiality.

Agency Temporary Worker – Corporate Reception - Various companies via Next Employment & IPS Group - Fenchurch Street, London

(2023-09 - 2023-11)

• Provided professional reception and administrative support for Ascot Group and BPL Global.
• Managed visitor access passes in line with building security procedures and provided directions and assistance.
• Handled internal and external telephone calls professionally and efficiently.
• Coordinated company post, internal mail distribution and courier arrangements.
• Managed office refreshments and consumable stock, including milk and weekly fruit orders.
• Booked taxis, ordered flowers and coordinated hospitality for meetings and lunches.

Corporate Receptionist - Lansdowne House - Mayfair, London

(2018-08 - 2023-06)

• Greeted and welcomed guests, providing a professional, friendly reception
• Directed visitors to the appropriate department or person
• Maintained office security by monitoring logbooks and issuing visitor badges
• Ordered and managed stationery for the front-of-house
• Managed guest pre-bookings via the Sky visitor system
• Trained temporary reception staff, fostering a supportive work environment
• Acted as fire warden during emergency evacuations

Hotel Receptionist - Qbic Hotel - London

(2014-03 - 2018-03)

• Managed guest bookings
• Assisted with check-in/ check-out procedures, utilizing the Itesso and Hetras systems
• Ensured all charges were correctly posted to guest bills and followed payment procedures

Bachelor’s degree - care and educational Pedagogy - King Stanisław Leszczyński College of Humanities, Poland (2004 - 2007)