Katarzyna Karon

A highly motivated, enthusiastic and positive individual with outstanding interpersonal skills and a real passion for providing a fantastic customer service is looking for an admin/reception role. Always keen to learn, proficient in developing new skills and consistently aiming at completing tasks to a high standard.

FOOD AND BEVERAGE HOST - GROSVENOR CASINO

(2016-12 - 2022-09)

• Delivering outstanding customer service in a busy competitive environment
• Proactively providing a professional and courteous service of food and beverages
• Ensuring that sales targets are achieved
• Gained a full knowledge of the electronic ordering equipment, the tills and the EPOS system and ensure all transactions are recorded
• Ensuring that the agreed standards of housekeeping and hygiene are maintained

RECEPTIONIST - HIGHBURY DENTAL CARE • ISHAK PRACTICES LTD

(2016-04 - 2016-12)

• Welcomed patients, provided a comfortable and friendly atmosphere
• Effectively dealt with telephone inquiries, managed appointment reminders
• Managed appointments and handled payments
• Liaised with laboratories
• Maintained a well organised filing system

DENTAL ASSISTANT - NATIONWIDE HEALTHCARE

(2015-07 - 2016-04)

• Welcomed patients to the treatment area
• Prepared the surgery for dental treatments
• Provided assistance to the dentist with all the procedures
• Was responsible for dental equipment set up, preparation and sterilization of instruments

FACTORY OPERATIVE - THORONTON'S CONTINENTAL CHOCOLATES

(2011-02 - 2015-07)

• Displayed an understanding of production procedures
• Demonstrated a keen eye for detail and inspection
• Ensured good manufacturing practice at all times

FACTORY OPERATIVE - STORM SOLUTIONS, SOMERCOTES

(2010-12 - 2011-04)

Packing Cosmetics and other skincare Products to be distributed globally.

• Followed all standard operating procedures
• Maintained a positive working environment

FACTORY OPERATIVE - SILICONPACK, SOMERCOTES

(2009-11 - 2010-11)

General duties throughout the factory included service line work, and staff support.

• Maintained quality control policies according to factory specifications
• Took ownership and responsibility for the area you I was working in

SENIOR SALES ASSISTANT - TORX PRINT AND SERVICE CENTRE, PL

(2006 - 2009)

• Provided expert advice to assist clients over the phone and online
• Focused on establishing and maintaining existing client relationships
• Trained new staff and worked with customer's to achieve positive outcomes with returned products and telephone issues

PERFORMER/ACTRESS - KRAK GIK THEATRE, PL

(2004 - 2006)

Performed Educational and Preventative values drama for Primary/Secondary Schools and nurseries, Medical Centre's and Orphanages and also Correctional Institutes (Emergency Shelter, Prisons)

PERFORMER/ACTRESS - "JAPA" - STUDIO OF LITTLE THEATRE'S FORMS, PL

(2003 - 2005)

Performed Educational and Ecological values drama for outdoor parties, events and social evenings for young children, Orphans and Offenders.

MA - SOCIAL REHABILITATION - THE UNIVERSITY OF SILECIA, KATOWICE, PL (2001 - 2003)

BA - Social Rehabilitation - THE CARDINAL AUGUST HLOND UPPER SILESIAN COLLEGE OF PEDAGOGICAL EDUCATION, MYSLOWICE, PL (1998 - 2001)

SECONDARY SCHOOL - THE GRAMMAR SCHOOL NO. 2 OLKUSZ, PL (1994 - 1998)