Director of Operations
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As Director of Operations, I lead and support the team to deliver and exceed client expectations, ensuring our work not only meets high standards but also creates meaningful social value. I oversee all Rail Safe Friendly projects, collaborating with the team and our partners to produce impactful reports, strengthen client relationships, and align strategic development with broader community goals that reflect social responsibility. I am responsible for maintaining and updating company policies and procedures, ensuring they are accurate and consistently followed.
Through my role, I work with our partners to develop and enhance their community engagement and deliver social value results.
I am passionate about supporting others and the wider community.
I am a motivated and results-driven manager with a strong work ethic and a passion for leading teams to success. With excellent communication skills, I engage effectively with team members, clients, and stakeholders to ensure alignment on objectives and foster a clear understanding. My adaptability and focus allow me to navigate challenges while driving performance and maintaining a collaborative environment.
Whether working independently or leading a team, I am committed to delivering high-quality results and executing projects with precision. I bring a wealth of customer service experience across various sectors, along with business development skills to capitalize on opportunities in any role. Additionally, I have experience in HR, social media, and communications, and have successfully managed both small and large teams throughout my career.
BA honours Degree in Hospitality Management.