Katie James
Volunteer Retail Assistant
Talent
Colchester, EssexMember since June 20, 2026
Excellent written and verbal communicationStrong customer service skillsConfident working independently and within a teamFast learner with digital apps and softwareGood organisation and attention to detailCash handling and till operationReliable, hardworking, and punctualStrong listening and problem-solving skillsComfortable in fast-paced environments
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Excellent written and verbal communicationStrong customer service skillsConfident working independently and within a teamFast learner with digital apps and softwareGood organisation and attention to detail
About
I am a motivated and hardworking individual with strong communication skills, excellent attention to detail, and experience working in a customer-focused retail environment. Recently completed A Levels at Colchester Sixth Form, developing strong written, analytical, and organisational skills through subjects including English Language & Literature and Media Studies. Friendly, reliable, and eager to continue developing professionally within retail, customer service, marketing, or administration roles.
Experience
Volunteer Retail Assistant - Prettygate RSPCA Charity Shop - Colchester
(2025-12)
- Organising, pricing, and displaying donated items and new stock
- Operating the till and handling cash transactions accurately
- Providing friendly customer service and assisting customers in store
- Maintaining a clean, organised, and welcoming shop environment
- Supporting stock rotation and replenishment on the shop floor
- Working closely with a small team to support smooth daily operations
- Demonstrating initiative by completing tasks independently when required
Education
A Levels - Colchester Sixth Form (2023 - 2025)
GCSEs - Philip Morant School (2018 - 2023)
Skills
Volunteer Retail Assistant
