Katie Morgan

I have over 19 years experience working as an office administrator, I am currently unemployed for the 1st time in over 20years due to recently being made redundant.

I have over 19 years experience within office administration, I am reliable, conscientious and self motivated individual with extensive experience in business administration. I bring strong interpersonal and communication skills, allowing me to work effectively both independently and as part of a team. I am confident in supporting business objectives and achieving both short and long term goals within challenging and target driven environments.

I am proficient in Microsoft office word, excel and outlook, I also have experience with MIS systems such as Maytas and Smart Assesor.

My duties as an administrator covered a vast range of tasks such as -

• Maintaining reliable and accurate learner records including learner allowance and travel payments through BACS 
• Quality check document prior to input on Maytas for starts, leavers and progressions 
• Handling communication both internally and externally 
• Achievement of deadlines set by manager and regional team
• General office duties including, filing, photocopying and answering the telephone 
• Completion of petty cash returns and purchase card transactions
• Raising and accepting purchase orders 
• Managing the centre claim file for audit purposes 
• Claiming of certificates ensuring accuracy I.E spelling, subject matter and Level 
• Completion of certificate exceptions form for any errors identified on certificates and submitted to regional team for amendments 
• Weekly action reports sent to staff 
• Weekly contact with employers ensuring no issues with learners on placement 
• Complete audits on leavers, suspensions, learner destinations and reviews 

Level 3 Diploma in Business Administration

Level 2 Key Skill in Communication

Level 2 Key Skill in Application of Number